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Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter pwindpub

    (@pwindpub)

    Thanks – I will try all that.

    Thread Starter pwindpub

    (@pwindpub)

    Hi Yordan. Apologize for being away.

    The new snippet doesn’t seem to be working. This is the message I am getting:

    Snippet automatically deactivated due to an error on line 1:

    Syntax error, unexpected ‘function’ (T_FUNCTION), expecting ‘)’.

    UPDATE: Just got it to work! I needed to HARD update and activate. Thank you for your help!!!

    • This reply was modified 4 months, 1 week ago by pwindpub.
    Thread Starter pwindpub

    (@pwindpub)

    THANK YOU for your reply.

    The Issue s resolved. I took a look at my logs and the js on the pages.

    I then reloaded a new theme download of AVADA. Everything resolved itself. Somewhere SOMETHING got “messed up”.

    Thread Starter pwindpub

    (@pwindpub)

    Thank you All. Consider it closed. ??

    Thread Starter pwindpub

    (@pwindpub)

    thanks, – No, still did not work…

    Thread Starter pwindpub

    (@pwindpub)

    So I need to add to this post because its in regards to the WooCommerce Emails NOT sending. The automatic status change emails ARE NOT sending at all: ie Admin-NEW ORDER, Customer-Processing-YOUR ORDERS BEEN RECEIVED, -The SEND ORDER EMAILS does send them – but I need it to be automatic when triggered – I wanted the SEND ORDER EMAILS to be something custom.

    I utilize SENDGRID as SMTP – Follow-Up and AutomateWoo work fine.

    Thanks for the help.

    Thread Starter pwindpub

    (@pwindpub)

    Here you go:
    
    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.alexkava.com
    Site address (URL): https://www.alexkava.com
    WC Version: 7.3.0
    REST API Version: ?</img> 7.3.0
    WC Blocks Version: ?</img> 9.1.5
    Action Scheduler Version: ?</img> 3.4.0
    Log Directory Writable: ?</img>
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: ?</img>
    WP Cron: ?</img>
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 0
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?</img>
    fsockopen/cURL: ?</img>
    SoapClient: ?</img>
    DOMDocument: ?</img>
    GZip: ?</img>
    Multibyte String: ?</img>
    Remote Post: ?</img>
    Remote Get: ?</img>
    
    ### Database ###
    
    WC Database Version: 7.3.0
    WC Database Prefix: wp_
    Total Database Size: 655.41MB
    Database Data Size: 584.57MB
    Database Index Size: 70.84MB
    wp_woocommerce_sessions: Data: 27.48MB + Index: 0.80MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.44MB + Index: 0.25MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 8.16MB + Index: 2.49MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
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    ### Post Type Counts ###
    
    amn_wpforms-lite: 1
    attachment: 747
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    avada_portfolio: 26
    aw_workflow: 6
    bwg_album: 2
    bwg_gallery: 1
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    oembed_cache: 188
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    page: 47
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    post: 43
    postman_sent_mail: 250
    product: 48
    product_variation: 41
    revision: 125
    rp_shop_giftcard: 1
    shopmagic_automation: 2
    shop_coupon: 70
    shop_order: 2466
    shop_order_refund: 327
    slide: 6
    snippet: 1
    spucpt: 2
    themefusion_elastic: 3
    vtprd-rule: 3
    wafs: 1
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    wcct_countdown: 1
    wcpa_pt_forms: 7
    wc_order_email: 10
    wc_order_status: 13
    wc_stamps_label: 1716
    wpforms: 8
    
    ### Security ###
    
    Secure connection (HTTPS): ?</img>
    Hide errors from visitors: ?</img>
    
    ### Active Plugins (35) ###
    
    LayerSlider: by Kreatura Media – 7.6.8
    AutomateWoo: by WooCommerce – 5.6.7
    Code Snippets: by Code Snippets Pro – 3.2.2
    Custom Order Status for WooCommerce: by Tyche Softwares – 2.2.1
    Email Log: by Sudar – 2.4.8
    Avada Builder: by ThemeFusion – 3.9.2
    Avada Core: by ThemeFusion – 5.9.2
    Avada Custom Branding: by ThemeFusion – 1.2
    Multiple Packages for WooCommerce: by Erica Dion – 1.1
    Official StatCounter Plugin: by Aodhan Cullen – 2.0.9
    Poptin: by Poptin – 1.3
    reSmush.it Image Optimizer: by reSmush.it – 0.4.11
    Slider Revolution: by ThemePunch – 6.6.7
    Sold Out Badge for WooCommerce: by Charlie Etienne – 4.3.5
    WC Hide Shipping Methods: by Rynaldo Stoltz – 1.5
    WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.4.0
    WooCommerce Custom Product Addons (Free): by Acowebs – 2.7.4
    Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.1.9
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.3.3
    WooCommerce Cost of Goods: by SkyVerge – 2.12.0
    WooCommerce Export Customer Email: by MH Mithu – 1.3
    Follow-Up Emails: by WooCommerce – 4.9.35
    WooCommerce Gift Cards: by SomewhereWarm – 1.9.3 (update to version 1.15.1 is available)
    WooCommerce Order Status Manager: by SkyVerge – 1.13.3 (update to version 1.14.0 is available)
    PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.3.2
    WooCommerce Product Add-ons: by WooCommerce – 4.3.0 (update to version 5.0.3 is available)
    WooCommerce Shipping & Tax: by WooCommerce – 2.2.2
    WooCommerce Shipment Tracking: by WooCommerce – 1.6.30 (update to version 2.0.0 is available)
    WooCommerce Stamps.com API integration: by WooCommerce – 1.3.22 (update to version 1.9.0 is available)
    WooCommerce - ShipStation Integration: by WooCommerce – 4.3.2
    WooCommerce Square: by WooCommerce – 3.5.0
    WooCommerce: by Automattic – 7.3.0
    WP Mail Logging: by SendLayer – 1.10.5
    WP Mail SMTP: by WPForms – 3.7.0
    WPForms: by WPForms – 1.7.9.1
    
    ### Inactive Plugins (0) ###
    
    ### Settings ###
    
    API Enabled: ?</img>
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    wcpb (wcpb)
    woosb (woosb)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?</img>
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #4549 - /shop/
    Cart: #5844 - /cart/
    Checkout: #5845 - /checkout/
    My account: #4552 - /my-account/
    Terms and conditions: #4844 - /terms-of-service/
    
    ### Theme ###
    
    Name: Avada Child
    Version: (update to version 0 is available)
    Author URL: 
    Child Theme: ?</img>
    Parent Theme Name: Avada
    Parent Theme Version: 7.9.2
    Parent Theme Author URL: https://themeforest.net/user/ThemeFusion
    WooCommerce Support: ?</img>
    
    ### Templates ###
    
    Overrides: Avada/woocommerce/cart/cart.php
    Avada/woocommerce/checkout/form-pay.php
    Avada/woocommerce/checkout/review-order.php
    Avada/woocommerce/checkout/thankyou.php
    Avada-Child-Theme/woocommerce/emails/customer-completed-order.php
    Avada-Child-Theme/woocommerce/emails/customer-on-hold-order.php version 3.7.0 is out of date. The core version is 7.3.0
    Avada-Child-Theme/woocommerce/emails/customer-processing-order.php
    Avada/woocommerce/loop/loop-start.php
    Avada/woocommerce/single-product/add-to-cart/variable.php
    Avada/woocommerce/single-product/short-description.php
    Avada/woocommerce/single-product/tabs/additional-information.php
    Avada/woocommerce/single-product/tabs/description.php
    
    Outdated Templates: ?</img>
    					
    					
    						Learn how to update
    
    ### Gift Cards ###
    
    Database Version: 1.9.3
    Loopback Test: ?</img>
    Task Queueing Test: ?</img>
    
    ### Square ###
    
    Environment: Production
    Tokenization Enabled: 
    Debug Mode: Off
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ?</img> Next scheduled: 2023-02-07 23:57:59 -06:00
    Options: ?</img>
    Notes: 109
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 100,078
    Oldest: 2023-01-25 00:54:57 +0000
    Newest: 2023-02-07 19:21:56 +0000
    
    Failed: 16,919
    Oldest: 2020-08-24 01:18:56 +0000
    Newest: 2023-02-07 18:08:08 +0000
    
    Pending: 12
    Oldest: 2023-02-07 20:14:44 +0000
    Newest: 2023-02-13 12:51:12 +0000
    
    ### Status report information ###
    
    Generated at: 2023-02-07 13:39:54 -06:00
    

    Hi Emma and Joseph,
    Was this issue resolved for you? I am having the exact same one. have deactivated and deleted. The fields are not showing up. If a customer has previously saved to their account they can pay -but a NEW customer cannot. No fields.

    I checked my templates as per your instructions – all are current – no out of dates.

    Please advise.
    THANKS! Deb

    Thread Starter pwindpub

    (@pwindpub)

    I MAY have found the plugin challenge.
    WPMAIL SMTP

Viewing 9 replies - 1 through 9 (of 9 total)