qwik3r

So it seems as though it is showing up, but there’s a display issue: https://share.getcloudapp.com/6quJY4dR. Looking in the source and messing around adding 100% width to the element you can see it: https://share.getcloudapp.com/qGu6JL29. So something is off.

Regarding the not found error that was due to testing on my staging site and it not showing up.

Do you have an email I can send the link to?

• This reply was modified 1 year, 4 months ago by qwik3r.

Oh gosh, you’re right. It’s an old order, my bad. I just checked a new order and I see that it does link. Thanks.

I might have been using another plugin which could possibly point to why it was not checked. Thanks.

Thanks. It was not checked off which is perplexing considering that for a long time the fees were showing. I’m wondering if you guys did an update where it was unchecked by default? Also, if I’m using Klarna, Affirm, Afterpay etc through Stripe will it show the fees deducted from those services as well?

There is seemingly nowhere to specify this option in the repeater. These is the only options I see: https://share.getcloudapp.com/BluzQJ6l and there is nothing for example on the first sub field in the repeater to specify: https://share.getcloudapp.com/eDuEwYOK

• This reply was modified 1 year, 5 months ago by qwik3r.

I figured there might be an option for that, but I didn’t see it. Where might it be? Do you have a screenshot?

Thanks.

I think they’re looking for a specific transaction/request ID — which I told them doesn’t make sense because I don’t have a specific transaction. So I’m not sure exactly what they want.

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I’ve checked the request ID, but I can’t find it in your logs, and I get this information:

“The request does not belong to the attached merchant”.

Can you please confirm the Stripe account ID that they are using?

Is there a way that your developer can reach out to us directly?

• This reply was modified 1 year, 5 months ago by qwik3r.

Latest response from them:

Do you have the request ID for the error? I checked this and confirmed that customers located in Canada can use Affirm with Stripe accounts located in the US.

• This reply was modified 1 year, 5 months ago by qwik3r.

Ok. I shall give it a try on my staging site then to see if it works. Thanks.

I understand, however the entire point of you telling me to implement that code is to see the error for myself, it isn’t actually presenting a solution, is it? Correct me if I’m wrong.

I’d rather not be the guinea pig and test something that can cause my customer’s orders to fail so I’m just going to relay the message to Stripe and see what they have to offer.

I’m not trying to be difficult. I’m merely stating what Stripe told me.

Here’s their latest response: https://share.getcloudapp.com/7KuW8oln

That isn’t accurate. It’s clearly stated by Stripe that you can use Affirm and offer it to Canadian buyers and your account DOES NOT have to be registered in Canada, I just spoke to them this morning to confirm. Stripe accepts 135+ different currencies. This is an issue with the plugin not my Stripe account.

• This reply was modified 1 year, 5 months ago by qwik3r.

Just wanted to provide another update. I found a currency switcher plugin and was able to switch the currency to CAD and then Klarna showed up but Affirm did not, so I guess I need another plugin that does switch the currency. I was still getting the error noted above about the ‘invalid country code’ header in the console so that possibly is the reason why Affirm is not showing up. It does show up fine though when I switch it back to the United States. So perhaps some issue with the plugin?

I realized I was on version 3.3.40. I upgraded to the latest version and cleared my cache yet I do not see Affirm show up when I put a Canadian address. On the cart the promotional messaging shows where you can click ‘learn more’ to estimate a payment but beyond that it does NOT show on the checkout itself. I have also made sure that Canada is selected under the payment options. The item that is in the cart is $3,600 USD. I checked and there aren’t any supposed limits with Affirm and Stripe.

Klarna is also not showing up either and according to the Stripe developer docs it can support up to “$5,000 or equivalent”.

I am seeing this error in the console: https://share.getcloudapp.com/z8ubYEYL

{"type":"invalid_request","code":"invalid-country-code-header","message":"A valid Country-Code header is required","status_code":400,"field":"country-code"}

Edit: Reading a few other support threads here I’m wondering if it has to do with the store not showing the pricing in CAD for the product. I read that Stripe automatically supports 135+ currencies so I shouldn’t have to do something different in my account I think, but for Affirm to show up, it seems as though it has to be in CAD. Would using something like a currency switcher plugin for Woocommerce possibly help with this?

• This reply was modified 1 year, 5 months ago by qwik3r.
• This reply was modified 1 year, 5 months ago by qwik3r.
• This reply was modified 1 year, 5 months ago by qwik3r.
• This reply was modified 1 year, 5 months ago by qwik3r.
• This reply was modified 1 year, 5 months ago by qwik3r.