JoomSky
Forum Replies Created
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Hi,
Please share some more details.
Do you want to hide Internal Note section from the ticket detail page?
Or hide for some users and show for some users?
Also share screenshots.
Hi,
Please resolve the jQuery error, Help Desk visual editor problem will auto solved.
Thanks,
Hi,
This URL is for admin.
Most probably, you (as a user) receive admin email. It may be use the same email address or email forward.
Please create ticket with some other email address and check it again.
You can edit email template for testing.
Admin > Help Desk > Email Templates
Thanks,
Forum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] Critical ErrorHi,
Please update to the latest version 2.8.0.
Regards,
Help Desk team
Hi,
Can you please share some screenshots?
Make sure your default page is properly set in the configuraitons.
Admin > Help Desk > Configurations > Default page
Forum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] Error CriticalHi,
We are working on it.
Soon plugin will available.
Hi,
Some WordPress sites have email notification problem.
Please check this video.
Forum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] TranslatorHi,
Can you please try again to download translation?
Admin > Help Desk > Translations
You can manage fields title in the admin area.
Admin > Help Desk > Tickets > Fields
If problem still exits, please share screenshots.
Forum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] TranslatorHi,
Which language you are to talk about.
We will check it translation.
Forum: Plugins
In reply to: [JS Job Manager] How do I remove mandatory field?Hi,
Admin can manage fields in admin area.
Admin > JS Jobs > Jobs > Fields
Admin > JS Jobs > Resume > Fields
There are some system fields which can’t be removed.
Forum: Plugins
In reply to: [JS Job Manager] Visitor redirect page is not workingHi,
Please check the default page in the configurations.
Admin > JS Jobs > Configurations > General > Default page (this page must have any JS Jobs shortcode).
Forum: Plugins
In reply to: [JS Job Manager] Visitor redirect page is not workingHi,
On Apply Now button, click system open add and apply now form.
Jobseeker add resume, and system will apply to his selected job.
Forum: Plugins
In reply to: [JS Job Manager] Custom states and citiesHi,
It may Javascript error on the site.
Press F12 and check console window for any Javascript error.
Hi,
Help Desk have own login page but not only for Help Desk.
Any WordPress user can log in using Help Desk login page.