JoomSky
Forum Replies Created
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WaSalam,
Today we update new version, please check it.
We hope it work with any good template.Regards,
Ahmad BilalHi,
Please check it now, it is working.
Regards,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] Error in pagingHi,
Pagination problem will be fix in JS Support Ticket 1.0.3.
v1.0.3 will be available in next Jan-2015.
Regards,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] Contact with youHi,
I got your email and reply it.
Regards,
Ahmad BilalHi,
JS Support Ticket Pro version will available soon.
Regards,
Ahmad BilalHi,
JS Support Ticket Pro version will available soon.
Regards,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] short codesHi,
JS Support Ticket have these short codes
My Tickets [jssupportticket_myticket]
New Ticket Form [jssupportticket_formticket]Regards,
Ahmad BiallHi,
This feature will available in Pro version.
User can open new ticket via email and make reply to existing ticket.
Regards,
Ahmad BilalHi,
This feature is not available.
We note your point. This feature will be available in coming versions.Regards,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] User FieldsHi,
Please reinstall JS Support Ticket from WP. Problem will be fixed.
Thanks,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] User FieldsHi,
Please set Read Only: No in user field form.
Admin > JS Support Ticket > User Fields > New/Edit > Read Only: No
Thanks,
Ahmad BilalHi,
JS Support Ticket is only in English translation.
Your site is not in English, so it show language variable as it is.If you translate into your language or use English, it will work fine.
Thanks,
Ahmad BilalForum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] ticket not foundHi,
Please update to latest version.
Forum: Plugins
In reply to: [JS Help Desk - The Ultimate Help Desk & Support Plugin] ticket not foundHi,
Your question is not clear, can you please give some more derails.
Hi,
We retest it on fresh WP 4.0 and we not get any error.
URL for open ticket something like this
https://www.sitename.com?page_id=4&task=ticket_addticketWe can check your site in detail, we need some information.
Please open support ticket in our system
https://joomshark.com/index.php/jsticketsThanks,
Ahmad Bilal