rabox66

Thank you! That time it worked correctly!

Hallo @mixha,
Thank for your adaptation. Here is my resumee:
1) I erased the PRO version completely and added your .zip.
2) Then I only saw the free version in the backend. Nevertheless I tried it. I did not work again but suggested to use a slower method.
3) Also the slower method did not work.

So how do we proceed?

Thank you!
Raphael

Hi,
thank you for the answer. I also changed the memory limit. The max ex time is set to 180, it is not possible to change it to 300. This said: The problem remains.

I had a look at the errolog and the first error that appeared said:
Fehlermeldung:Allowed memory size of 268435456 bytes exhausted (tried to allocate 20480 bytes)

So the problem does not seem to be the execution time, but the memory that is needed. I am already at the maximum that this hosting allows. Is there no possibility to create a temporary workaround for this problem?

Here is my new debug code: BMI-NBA5UVAp-47000

Additional question:
I have been using this specific hoster for many projects and have never had any issues transferring websites to them—until now. Could it be that the original server, where the website was previously hosted, created an oversized backup file due to poor performance? And that this issue has now been ‘carried over’ to the new server as well?



Thank you!
Raphael Bolius

• This reply was modified 3 weeks ago by rabox66.

OK, thanks. It must be the host (Domainfactory) which has lots of new “security” features. As it concerns only the theme, I transfered it manually. But I was curious to learn, why/how it was blocked.
Thanks for the answer.

Thanks! And sorry at the same time! I must have been blind. ??

Hi Gal,
I had a deeper look at your code. Unfortunately it does not help. My problem is, that the chackbox itself does not work anymore. As soon as I am using a checkbox CF7 does not work anymore. It is not after changing the checkbox. It is always.

Hi Gal Baras,
thank you for that idea. I can try that jQuery, that looks intersting. But what I do not understand, that is, that there is a problem after a major update and nobody reacts. The plugin worked perfectly on 5.9 and on 6.0 it does not.
Thanks
Raphael

Hi,
I have exactely the same problem. I use stripe and direct bank transfer. If I deactivate the plugin I can buy the product, if I activate it, there are no more options for the payment. Is that different in the PRO version?

Hi ,support team.
Unfortunately, I’m unable to provide a link to the bug, as the issue needed to be resolved urgently. I managed to fix it by downgrading to CF7 version 5.9. Here you can see the form, but the bug is not visible in the moment: https://dr-tauber.de/kontakt/

However, I’ll describe the bug in detail:

1. I was using a required checkbox field.
2. I tried multiple ways to embed it, as there was a linked description included, which made the setup a bit tricky. Even the simplest setup (e.g., adding a checkbox shortcode followed by a <p> tag containing text and a link) failed.
3. In all cases, clicking the checkbox immediately triggered the red validation warning.
4. After downgrading to CF7 5.9, the issue was resolved.

I hope this description helps. While I can’t upgrade the live site to reproduce the bug, I’m happy to assist in any other way. If needed, I can create a staging site, though I’d prefer alternative solutions if possible.

Please let me know how you’d like to proceed.

Thanks very much,
Raphael

I could fix it by erasing wordpress on the target site and installing a fresh copy. No more help needed. Thanks!

Hi,
it is stranger than strange. Today the error is back. I really have no idea what to so. I will now do as Dani F. a11n suggested.

Thanks

Hi, I could find the bug. It is more than strange. ?? The website used Mailpoet PRO (or at least had it installed and activated) but had no licence. That is why the site owner did not know his login to the account. Very strange.

I am happy that the problem is resolved. But please tell me one thing: How can he have the PRO-Plugin installed without having a licence? Does that mean, that he had a licence once, but it is now outdated?

Thanks

Raphael

OK, I uploaded the plugin via FTP and there was no change. The problem remains. Sorry. It seems to be a problem of the database, not of the plugin itself.

Thanks for the answer. I installed it directly from the repository. Does it make a difference, if I install it via FTP? If so, I caqn try that.

Hi, thanks for the answer, but it does not help. ??

The support of the hosting says, that I cannot change those informations as you suggested. The support suggested to reinstall the plugin. But that does not change the problem either.

As the plugin completely destroys the frontend while it is activated, I cannot use it at all.

The problem also remains, if all other plugins are deactivated and the theme twentytwentyfour is used.

Sorry,. As far as I can see, I cannot use MP anymore. ??