Rachna

Hi,

You can access your server via SFTP or FTP, or a file manager in your hosting account’s control panel.

Hi Khit,

The most likely causes are:

1. Rename the child theme folder from “revelar child theme” to “revelar-child-theme” … or anything without spaces or accented characters.
2. You are not linking to your stylesheet properly
(are you sure your style.css or however is called is properly linked via link rel in your html document?)
3. You did not save changes to your html and css files before refreshing the page.
4. You are not using proper selectors (eg. your have a div id=”main”) and you are referencing it as .main instead of #main.

You can simply refer to link below, It has different steps/possibilities which can guide you.
https://codex.www.ads-software.com/I_Make_Changes_and_Nothing_Happens

Might help you.

Hi there,

This is generally happens because in header.php file wrong argument is passed, for wp_nav_menu().
You can simply refer to link below, It has different steps/possibilities which can guide you. https://codex.www.ads-software.com/Appearance_Menus_Screen.

Thanks

Welcome ??

Hi there,

I recommend asking at https://www.ads-software.com/support/plugin/jetpack/#new-post so the plugin developer’s and support community can help you with this.

thanks.

Hello there,

I recommend asking at https://www.ads-software.com/support/plugin/woocommerce/#new-post so the plugin developer’s and support community can help you with this.

Thanks.

Glad to know that, you found the issue ??

Hi there,

There are a few reasons behind this problem:

1. Might be you’re loading your whole page again in an image tag.
<img src="https://example.com" />

background:url();

2. Might be because of ajax call site is loading twice like for example “$.ajax() ”

3. This may be a plugin conflict. Please attempt to disable all plugins. If the problem goes away, enable them one by one to identify the source of your troubles.

Might this help.

• This reply was modified 6 years, 2 months ago by Rachna.

Hi there,

This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

If you can install plugins, install “Health Check”: https://www.ads-software.com/plugins/health-check/ On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.
Hope this help.

Hi there,

Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Might this helps!.

Chrome and Firefox also, for me working fine in both browser, just clean your cache.

Hi kshirsat,

here Screenshot of your website.

Hi there,

Can you please share your website link here. That will be helpful to understand your query.

Thanks.

Hi,

It’s working fine for me, just clean your mobile cache and cookies, clear your browsing history and hard reload.
Thanks.

Hi there,

For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

https://support.visualcomposer.io/?_ga=2.119989512.1004058975.1536055606-242047869.1536055606

As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.