raelenel

I put took down the WordPress site and put up a new single-page html site and it still doesn’t work so still waiting hours later for a response to my support ticket, it’s just a waiting game from here! Thanks for your help I may or may not put the WordPress version back up if we can sort it out.

Yes I have my own server but unfortunately it’s with Little Orange and they are never helpful and I am used to html not WordPress so I am a bit out of my depth. I fluked getting it exported doing a duplicate and bringing it over to my server space was not sure I would ever have it working but then it did until these updates went through. It’s late and I am feeling sick from tired so will try again in the morning here. Thanks

Ok I did but still all just the same, still just downloading files

plugins-old

I have already done this before, I have redone it and still, nothing, can’t login to the dashboard in Softaliscous and can’t see the webpage. I can’t see a debug file turning up in my files, does this take login to show or should I leave it for a while?

At the moment I found an error log which says this: `[28-Nov-2022 06:25:38 UTC] PHP Fatal error: Call to undefined function str_contains() in /home/landeau/pelicansnestkalbarri.com.au/wp-content/plugins/google-sitemap-plugin/google-sitemap-plugin.php on line 531
[28-Nov-2022 00:27:04 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 00:27:05 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 06:27:06 UTC] PHP Fatal error: Call to undefined function str_contains() in /home/landeau/pelicansnestkalbarri.com.au/wp-content/plugins/google-sitemap-plugin/google-sitemap-plugin.php on line 531
[28-Nov-2022 06:27:06 UTC] PHP Fatal error: Call to undefined function str_contains() in /home/landeau/pelicansnestkalbarri.com.au/wp-content/plugins/google-sitemap-plugin/google-sitemap-plugin.php on line 531
[28-Nov-2022 00:32:54 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 00:32:56 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 00:32:57 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 00:32:58 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0
[28-Nov-2022 00:32:59 America/Chicago] PHP Warning: Version warning: Imagick was compiled against Image Magick version 1650 but version 1654 is loaded. Imagick will run but may behave surprisingly in Unknown on line 0` and it goes on since Sept 2021 for the image part

If I roll the WordPress version back to 5.1.15 which is what it was on before will it take away all my trouble or make it worse due to the other upgrades on the plugins? How do I roll the plugins back?

@humayonk is there any way you can help me with this?

Is there any way to stop these plugins from reactivating themselves or how would I take them back to an older version? I don’t see anywhere outside of the login that I can’t get in to, to be able to do any of this, it’s so frustrating, I am also waiting for a new recovery link to be sent but it hasn’t come.

I have renamed the plugins folder back so I could get in to manage the plugins in the dashboard and I have deactivated the plugins Google XML Sitemaps and Sitemap by BestWebSoft because they said it was the “type E_ERROR was caused in line 531 of the file /home/landeau/pelicansnestkalbarri.com.au/wp-content/plugins/google-sitemap-plugin/google-sitemap-plugin.php”. The problem is that the website still does not show and I still can’t login to the dashboard, I can only see the manage plugins part in the first page. I have now discovered that even though I deactivated them there, they keep coming back on and if I try to delete them it won’t let me. Each time I go to the webpage itself it still just downloads a php file that reads

<?php
/**
 * Front to the WordPress application. This file doesn't do anything, but loads
 * wp-blog-header.php which does and tells WordPress to load the theme.
 *
 * @package WordPress
 */

/**
 * Tells WordPress to load the WordPress theme and output it.
 *
 * @var bool
 */
define( 'WP_USE_THEMES', true );

/** Loads the WordPress Environment and Template */
require __DIR__ . '/wp-blog-header.php';

What I would like to know is does it take long to work again if I get it right or is there a 24 hour delay?

I have gone back and tried changing the php54 but then when I go check the plugins have been reactivated on their own. Not sure how I can fix this if they keep coming back on and won’t let me delete them?

I don;t want to have to build a html page and just wipe the WordPress website out all together but it;s looking more and more like I will have to do that and the business sale has gone through today and they still haven’t told them about the missing website!

Any other ideas? is there some way I can get help from somewhere? A number or email address I can contact to get this site back up?

I tried all of those and checked to see if the website worked and if I could get into the site at Softaculous and neither worked for any of them.

Inside the .htaccess is the following: `AddHandler application/x-httpd-php54 .php
#This Apache config file was created by Duplicator Installer on 2021-06-06 07:10:36.
#The original can be found in archived file with the name .htaccess__[HASH]

# BEGIN WordPress
# The directives (lines) between “BEGIN WordPress” and “END WordPress” are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule .* – [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress`

but if I try a link like https://www.pelicansnestkalbarri.com.au/wp-admin/info.php it just downloads it, or https://www.pelicansnestkalbarri.com.au/info.php again it just downloads it, it won’t view.

When I choose view of that file in my cPanel it comes up on this link https://uscentral49.myserverhosts.com:2083/cpsess3149778471/frontend/paper_lantern/filemanager/showfile.html?file=info.php&fileop=&dir=%2Fhome%2Flandeau%2Fpelicansnestkalbarri.com.au&dirop=&charset=&file_charset=utf-8&baseurl=&basedir=

If i go in to the WordPress management in the Softaculous page and click on login for the page it just downloads this file, sapp-wp-signon (6).php. Inside this is:

<?php
@unlink(__FILE__);

// Validate if the request is from Softaculous
if($_REQUEST['pass'] != 'uepb16aj7mvm24bx5indmvhybs1ouqq4'){
	die("Unauthorized Access");
}

// Dummy plugin dir so that no plugins are loaded as they conflict with our login process
define('WPMU_PLUGIN_DIR', '/home/landeau/pelicansnestkalbarri.com.au/uepb16aj7mvm24bx5indmvhybs1ouqq4');
define('WP_PLUGIN_DIR', '/home/landeau/pelicansnestkalbarri.com.au/uepb16aj7mvm24bx5indmvhybs1ouqq4');
define('WP_CONTENT_DIR', '/home/landeau/pelicansnestkalbarri.com.au/uepb16aj7mvm24bx5indmvhybs1ouqq4');
define('WP_USE_THEMES', false);

// Some themes check the current login script name
$_SERVER['SCRIPT_NAME'] = '/wp-login.php';

require('wp-blog-header.php');
require('wp-includes/pluggable.php');

// If the user is already logged in simply redirect to admin page
if(!is_user_logged_in()){
	
	$signon_user = '';

	//Backword compatibility ($__setting['signon_username'] won't be there in previous versions <= 5.2.3)
	if(!empty($signon_user) && !preg_match('/^\[\[(.*?)\]\]$/is', $signon_user)){
		$user = get_user_by('login', $signon_user);
	}else{
		$user_info = get_userdata(1);
		
		// Try to find an admin if we do not have any admin with ID => 1
		if(empty($user_info) || empty($user_info->user_login)){
			$admin_id = get_users(array('role__in' => array('administrator'), 'number' => 1, 'fields' => array('ID')));
			$user_info = get_userdata($admin_id[0]->ID);
		}
		
		$username = $user_info->user_login;
		$user = get_user_by('login', $username);
	}
	
	// Create the session
	if(!is_wp_error($user)){
		wp_clear_auth_cookie();
		wp_set_current_user($user->ID);
		wp_set_auth_cookie($user->ID);
		
		// Create a session for wp-simple-firewall plugin
		if(file_exists(dirname(__FILE__).'/wp-content/plugins/wp-simple-firewall')){
			
			try{
				
				global $wpdb;
				
				$wpsf_session_id = md5(uniqid('icwp-wpsf'));
				
				$wpdb->insert($wpdb->prefix."icwp_wpsf_sessions", array(
				   "session_id" => $wpsf_session_id,
				   "wp_username" => $user->user_login,
				   "ip" => $_SERVER['REMOTE_ADDR'],
				   "browser" => md5($_SERVER['HTTP_USER_AGENT']),
				   "last_activity_uri" => "/wp-login.php",
				   "logged_in_at" => time(),
				   "last_activity_at" => time(),
				   "login_intent_expires_at" => 0,
				   "secadmin_at" => 0,
				   "created_at" => time(),
				   "deleted_at" => 0,
				));
				
				setcookie("wp-icwp-wpsf", $wpsf_session_id, time()+ DAY_IN_SECONDS * 30);
				
			} catch(Exception $e){
				
			}
		}
	}
}

// Redirect to admin page
$redirect_to = admin_url();
wp_safe_redirect( $redirect_to );

exit();

I went into my cPanel files and changed the name of the plugins folder to plugins-old but still nothing, does it take time to go through?

I also made the info.php file with the <?php phpinfo(); ?> inside but I still don’t understand any of this as I used to working with html files.

Thanks for the replies so far.

• This reply was modified 2 years, 3 months ago by Steven Stern (sterndata).