Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter rafahell

    (@rafahell)

    @apmwebdev @simplysaru @sohanhossain @aashik @simplymacrame hi all… thanks for the help so far. I still couldn’t sort it out my problem. I made few changes on Woocommerce in order to be updated but no success to display the credit card details on the checkout page. Could anyone please help me to sort this out? The store is having issue for a while now and customers can’t buy anything.

    Once again I have nothing custom in the checkout on my template that I built. I’m posting again the status from woocommerce below:

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://thebaths.ie
    Site address (URL): https://thebaths.ie
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.0.33 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1k
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.32
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.6.0
    WC Database Prefix: wp_
    Total Database Size: 25.17MB
    Database Data Size: 15.61MB
    Database Index Size: 9.56MB
    wp_woocommerce_sessions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.05MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.13MB + Index: 0.10MB + Engine MyISAM
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
    wp_options: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 9.50MB + Index: 7.83MB + Engine InnoDB
    wp_posts: Data: 1.47MB + Index: 0.38MB + Engine InnoDB
    wp_termmeta: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_term_relationships: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.55MB + Index: 0.20MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.11MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 94
    acf-field-group: 16
    attachment: 696
    customize_changeset: 2
    menu-drink: 3
    menu-food: 6
    nav_menu_item: 11
    oembed_cache: 2
    page: 23
    post: 2
    product: 328
    revision: 1073
    shop_order: 65
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (9) ###
    
    Advanced Custom Fields PRO: by Delicious Brains – 5.10.2
    Classic Widgets: by WordPress Contributors – 0.2
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.3
    Invisible reCaptcha: by Mihai Chelaru – 1.2.3
    Mailchimp for WooCommerce: by Mailchimp – 2.5.2
    WooCommerce Stripe Gateway: by WooCommerce – 5.4.1
    WooCommerce: by Automattic – 5.6.0
    Yoast SEO: by Team Yoast – 17.0
    WP Fastest Cache: by Emre Vona – 0.9.3
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (1) ###
    
    maintenance.php: maintenance.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: 
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #1540 - /shop/
    Cart: #1453 - /cart/
    Checkout: #1454 - /checkout/
    My account: #1455 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: thebaths
    Version: 1.0.0
    Author URL: https://rafahell.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: the-baths/archive-product.php
    the-baths/woocommerce/cart/cart.php
    the-baths/woocommerce/checkout/thankyou.php
    the-baths/woocommerce/emails/customer-completed-order.php
    the-baths/woocommerce/emails/customer-invoice.php
    the-baths/woocommerce/emails/customer-new-account.php
    the-baths/woocommerce/myaccount/dashboard.php
    the-baths/woocommerce/myaccount/form-edit-account.php
    the-baths/woocommerce/myaccount/form-login.php
    the-baths/woocommerce/myaccount/form-lost-password.php
    the-baths/woocommerce/myaccount/form-reset-password.php
    the-baths/woocommerce/myaccount/lost-password-confirmation.php
    the-baths/woocommerce/myaccount/my-address.php
    the-baths/woocommerce/myaccount/my-orders.php
    the-baths/woocommerce/myaccount/navigation.php
    the-baths/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 194
    Oldest: 2021-08-12 20:43:58 +0000
    Newest: 2021-09-02 15:14:27 +0000
    
    Pending: 1
    Oldest: 2021-09-03 10:41:45 +0000
    Newest: 2021-09-03 10:41:45 +0000
    
    ### Status report information ###
    
    Generated at: 2021-09-02 15:18:08 +00:00
    
    • This reply was modified 3 years, 6 months ago by rafahell.
    Thread Starter rafahell

    (@rafahell)

    @simplysaru
    yes, thanks for that. I was following this through.

    I’m just wondering if is there anything new in the last 2,3 updates because it was working before.

    Thread Starter rafahell

    (@rafahell)

    @sohanhossain I created the theme and this is why I’m saying that is no custom code in the checkout. This started to happen in the last 2 updates. Could you help me out?

    Thread Starter rafahell

    (@rafahell)

    @aashik oh I’m sorry, yes I tried with another theme and worked. I’m just concerning why is not working on my theme, as far I know there is no custom code in the checkout page.

    Do you mind delete the code on my first post as I pasted wrong the status? thank you

    • This reply was modified 3 years, 7 months ago by rafahell.
    Thread Starter rafahell

    (@rafahell)

    @simplysaru I added the theme support and I’m still having trouble to display the cc input fields.

    Thread Starter rafahell

    (@rafahell)

    @mouli thanks for reply.
    I know you guys don’t endorse the other plugin. So I had to use that plugin to work at the moment and clients make their checkout through instead use yours.

    I will switch the themes and disable all the plugins.
    The thing is that was working about a month ago and since then stop working properly as I said below, users can’t type anything in the inputs.

    Thread Starter rafahell

    (@rafahell)


    ### WordPress Environment ###

    WordPress address (URL): https://thebaths.ie
    Site address (URL): https://thebaths.ie
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.0.33 – We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1k

    SUHOSIN Installed: –
    MySQL Version: 5.7.32
    Max Upload Size: 2 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 5.5.2
    WC Database Prefix: wp_
    Total Database Size: 168.92MB
    Database Data Size: 156.01MB
    Database Index Size: 12.91MB
    wp_woocommerce_sessions: Data: 140.47MB + Index: 3.37MB + Engine MyISAM
    wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_order_itemmeta: Data: 0.04MB + Index: 0.04MB + Engine MyISAM
    wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_actions: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
    wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_actionscheduler_logs: Data: 0.13MB + Index: 0.10MB + Engine MyISAM
    wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_mailchimp_jobs: Data: 0.07MB + Index: 0.01MB + Engine MyISAM
    wp_options: Data: 3.02MB + Index: 0.08MB + Engine InnoDB
    wp_postmeta: Data: 9.50MB + Index: 7.83MB + Engine InnoDB
    wp_posts: Data: 1.47MB + Index: 0.38MB + Engine InnoDB
    wp_termmeta: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    wp_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_term_relationships: Data: 0.17MB + Index: 0.09MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
    wp_usermeta: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wc_admin_note_actions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    wp_wc_category_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_order_product_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.04MB + Engine MyISAM
    wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yoast_indexable: Data: 0.55MB + Index: 0.20MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.03MB + Index: 0.11MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM

    ### Post Type Counts ###

    acf-field: 94
    acf-field-group: 16
    attachment: 696
    menu-drink: 3
    menu-food: 6
    nav_menu_item: 11
    oembed_cache: 2
    page: 22
    post: 2
    product: 328
    revision: 1066
    shop_order: 47

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (8) ###

    Advanced Custom Fields PRO: by Delicious Brains – 5.9.9
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.3
    Invisible reCaptcha: by Mihai Chelaru – 1.2.3
    Mailchimp for WooCommerce: by Mailchimp – 2.5.2
    Stripe For WooCommerce: by Payment Plugins
    [email protected] – 3.3.7

    WooCommerce: by Automattic – 5.5.2 (update to version 5.6.0 is available)
    Yoast SEO: by Team Yoast – 17.0
    WP Fastest Cache: by Emre Vona – 0.9.3

    ### Inactive Plugins (5) ###

    All-in-One WP Migration: by ServMask – 7.46
    Facebook for WooCommerce: by Facebook – 2.6.1
    Google Ads & Marketing by Kliken: by Kliken – 1.0.7
    Product CSV Import Export (BASIC): by WebToffee – 2.0.5
    WooCommerce Stripe Gateway: by WooCommerce – 5.4.0

    ### Dropin Plugins (1) ###

    maintenance.php: maintenance.php

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator:
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #1540 – /shop/
    Cart: #1453 – /cart/
    Checkout: #1454 – /checkout/
    My account: #1455 – /my-account/
    Terms and conditions: ? Page not set

    ### Theme ###

    Name: thebaths
    Version: 1.0.0
    Author URL: https://rafahell.com
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ? Not declared

    ### Templates ###

    Overrides: the-baths/woocommerce/cart/cart.php version 3.1.0 is out of date. The core version is 3.8.0
    the-baths/woocommerce/checkout/thankyou.php
    the-baths/woocommerce/emails/customer-completed-order.php
    the-baths/woocommerce/emails/customer-invoice.php
    the-baths/woocommerce/emails/customer-new-account.php
    the-baths/woocommerce/myaccount/dashboard.php version 2.6.0 is out of date. The core version is 4.4.0
    the-baths/woocommerce/myaccount/form-edit-account.php version 2.6.0 is out of date. The core version is 3.5.0
    the-baths/woocommerce/myaccount/form-login.php version 3.3.0 is out of date. The core version is 4.1.0
    the-baths/woocommerce/myaccount/form-lost-password.php version 3.0.0 is out of date. The core version is 3.5.2
    the-baths/woocommerce/myaccount/form-reset-password.php version 3.0.0 is out of date. The core version is 3.5.5
    the-baths/woocommerce/myaccount/lost-password-confirmation.php version 2.6.0 is out of date. The core version is 3.9.0
    the-baths/woocommerce/myaccount/my-address.php
    the-baths/woocommerce/myaccount/my-orders.php
    the-baths/woocommerce/myaccount/navigation.php
    the-baths/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0
    the-baths/woocommerce/order/order-details-customer.php
    the-baths/woocommerce/order/order-details-item.php version 3.7.0 is out of date. The core version is 5.2.0
    the-baths/woocommerce/order/order-details.php
    the-baths/woocommerce/order/tracking.php

    Outdated Templates: ?

    Learn how to update

    ### Action Scheduler ###

    Complete: 85
    Oldest: 2021-08-12 20:43:58 +0000
    Newest: 2021-08-25 10:28:58 +0000

    Pending: 1
    Oldest: 2021-08-26 10:28:58 +0000
    Newest: 2021-08-26 10:28:58 +0000

    ### Status report information ###

    Generated at: 2021-08-25 16:16:17 +00:00

    I had this problem also.

    Looks like a bug that not replace the files in the theme path
    wp-content/themes/YOUR_THEME/woocommerce

    I replace the files with the most update on the path wp-content/themes/norton/woocommerce
    To check if those files are out date go in WooCommerce>>>System Status

    @greencode

    Hi greencode, I need your help. Quick question!
    https://www.ads-software.com/support/topic/plugin-wp-table-reloaded-url-to-link-conversion-extension in this topic you put a code in js for open the links in new tabs with that plugin…. could you say for me, where I have to put this code?
    thank you!

Viewing 9 replies - 1 through 9 (of 9 total)