Sergio Alfaro

Hello @nan0game.

Please, can you tell me if you found a solution for your problem? I am experiencing something very similar, and is very random.

Thanks.

Hi! Thank you Belo for your work! ??

Hi! thank you for the fix!

From blogvault, they explain me that was because their system detects that the file was modified, but it’s strange, I whitelisted the file, but each some days, again appears detected as malware again and again.

It’s a false positive. I received the reply from blogvault support:

“It was a false positive because your plugin file was modified.”

So all is clean ??

Thank you.

Hi! I sent the details many days ago and still waiting for a reply.

Hi! anyone here can share how you fix it? The support is telling me this:

“The reason for this error is that when your WordPress site calls CreativeMail app, it is omitting a security header that we expect. This generally happens when one of the installed plugins gin (specifically a firewall or anti-virus plugin suppresses headers). Whitelisting CreativeMail URLs on these plugins solves the issue.”

But I don’t have any security plugin installed in the website, servero or cloudflare.

I am thinking if maybe can be related with nginx server.

I am asking here because the constant contact support needs at least one week by each email to reply me.

Any idea?

thanks

Hi @brian212 . I contacted by email several times, but just one our before I get a reply from them asking for credentials to check directly my website, so I expect that I will have the fix soon ??

Thank you so much for the link, so I have another way to contact them in case I don’t receive new replies.

I never used creative mail, but after checking screenshots I think that can be great solution. I can’t wait to get fixed and use it.

thanks!

Hi! I still with the issue, I sent several emails, but never received any reply.

sorry, but I still having same issue I sent you by email with details, using 1.6.3 update

Hi! thank you for your help.

I updated the plugin, now is opened new tab with a blank page and this message:

{“type”:”https://tools.ietf.org/html/rfc7235#section-3.1″,”title”:”Unauthorized”,”status”:401,”traceId”:”|81ceed35-4b404837444b1084.”}

The original tab is refreshed, and stay in same situation, nothing changes.

Can you check it? thank you for your efforts.

Hi! I have the same situation.

I contacted with them too, they asked me about the OS and browser, and still waiting for a solution.

I tested with different computers, internet connections, browsers, and os. No more replies received.

I think that is more related with their service that tries to stablish a connection but fails for any reason.

Waiting for a fix.

Hi Saumya.

Yes, from first moment I am using workers.

I paid for cloudflare pro, workers and argo to see if helps for any possible improvement.

Thanks!

Hi! I sent the e-mail to the support team just some minutes later you reply me here.
But still waiting for the reply. Seems that the support for free version is faster ??

Now I sent other more question by e-mail.
Please can you check it?
Thank you!

• This reply was modified 3 years, 9 months ago by Sergio Alfaro.

Sent! Thank you for your fast reply!