Rafiz Sejim

Greetings,

Thank you for reaching us.

I am sorry the booking is a paid feature and we are not allowed to talk about the paid features in the forum.

At the moment, the “rent” feature is unavailable. To know more please reach out to https://directorist.com/contact

Regards,

Greetings,

We are sorry for the trouble.

We tested both locally and on the live site unfortunately we were unable to replicate the issue. It seems like the search functionality is conflicting with another plugin. A few weeks back we discovered a conflict with the “Relevannsi” plugin, so I would request you to perform a plugin conflict test.

You can use “Health Check Plugin”, the Health Check plugin can aid you in the conflict test without impacting any site visitors. Download and install the plugin. Activate it and navigate to Tools > Site Health and do the following

If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before continuing

Click on the ‘Troubleshooting’ tab, check the warning information, and hit ‘Enter Troubleshooting Mode’.

Troubleshooting mode will automatically deactivate the plugins and activate the default theme (This won’t affect users)

Leave only the “Directorist” active and check if the issue persists.

Activate plugins one by one to detect which plugin breaks the search functionality.

Let us know the test results, we will be happy to assist.

Regards,`

Greetings,

Sorry for the delayed release.

I know it is very frustrating but a release with the issues I discovered would have caused more trouble. Nonetheless, the new version 7.0.3.3 was released yesterday, please update and do let us know if the issue exists.

Regards,

Greetings,

I apologize for the delay. Due to the sudden surge in tickets, temporarily you might experience unusual delays.

The map issue has been fixed, make sure to add the map on Single Listing Layout Builder > Content.

Also, please update the code with the following. This should work.

jQuery(document).ready(function($){

    $(".directorist-details-info-wrap .directorist-single-info-phone").children().each(function() {
      if ($(this).is(":contains('Telefono')")) {
            $(this).children().children().addClass('fa fa-whatsapp').removeClass('la la-phone').css({'font' : 'normal normal 900 16px/2 "Font Awesome 5 Brands"', 'width': '35px'});
             var whatsappNumber = $(this).next().text().replace(/[-]/g, '');
             var selectwaNumber = $(this).next().children();
             selectwaNumber.attr('href', 'https://wa.me/'+ $.trim(whatsappNumber));
             selectwaNumber.attr('target', '_blank');   
      }
    });
});

Regards,

Greetings,

You need to edit the custom user role and add permissions to submit listings. You can use the “User Role Editor” plugin (https://www.ads-software.com/plugins/user-role-editor/) to edit permissions.

Let me know if you need assistance in adding the “Submit Listing” permission.

Regards,

Greetings.

I apologize for the delay. Due to the sudden surge in tickets, temporarily you might experience unusual delays.

The settings in the Directory Builder have higher priority, so whatever you set in the directory builder will be in effect. Therefore, you must set the edited listing status to “Publish” in the builder. https://prnt.sc/10z80bc

Let us know if you still experience the issue.

Regards,

Issue is being taken care on the site.

Greetings,

The last time we heard from you was on 16th March -> https://prnt.sc/10v9l03. We weren’t silent, we just never got your reply. Our developers did apply the fix but something went wrong I suppose as I see it is still not working. Since we didn’t get a response we assumed everything was fine.

Nonetheless, we are working on it and will get back to you as soon as the matter gets resolved.

Sorry for the trouble.

Regards,

Greetings,

We are sorry for the delayed response.

We are working on the fixes and an update will roll out within 24 hours with the fix.

Please do let us know if updating doesn’t resolve the issue.

Kind Regards,

Greetings,

We are sorry for the trouble.

We are working on the “Warning” Issues and an update will roll out today with the fix.

The Custom field issue has also been fixed in the previous update, today’s update will also bring some improvements.

Please do let us know if updating doesn’t resolve the issue.

Kind Regards,

Greetings,

We are sorry for the trouble.

It seems like it’s a conflict with the Yoast SEO. The issue has been fixed and an update will roll out today with the fix.

Please do let us know if updating doesn’t resolve the issue.

Kind Regards,

Greetings,

We are sorry for the trouble.

We are working on the fixes and an update will roll out today with the fix. Please do let us know if updating doesn’t resolve the issue.

Kind Regards,

Greetings,

The issue has been fixed. Please check.

Regards,

@jdembowski

Thank you for your moderation.

Not sure who reviewed it but I apologize on behalf of my team. Also, we didn’t post emails, we assume we might have forgotten to blur the email in the screenshot (Not sure, can’t verify) but it was completely unintentional. We will be more careful!

We understand that this is just a feedback but it hurts when you get support and still claim that you didn’t.

Nonetheless, we understand the severity and will not repeat that again.

Thank you.

Regards,

Greetings,

I am sorry but we were unable to replicate the issue locally. Most probably you are experiencing a conflict issue. @digitalalchemyst Relevanssi plugin is probably conflicting with Directorist.

Please check if it gets resolved if you deactivate. We will check locally if we can find a quick fix.

@greyrocket Please perform a conflict test and let us know which plugin is causing the issue.

Kind Regards,