Rafiz Sejim

Hello @nickvernitsky

Thank you for reaching us.

I am sorry would mind sharing the URL of the issue? We just checked the demo and it is returning the text field value of the form. Here is the link you can try – https://demo.directorist.com/theme/dlist/

Regards,

Greetings,

I am sorry but the template overriding is being restructured and will be available after the major Directorist release due on 27/28th February.

Regards,

The issue has been fixed and an update will roll out soon. We again are very sorry for the inconvenience.

Hello @berginformatik

We could help you with the code but the next update will include substantial structural changes throughout the plugin. So, if we provide you the code you might run into issues or won’t work after the update which will roll out on 27th February.

The good news is that you will be able to display custom fields of your choice on all listing card after the update. The feature will be available by default. So, please wait a few more days.

Regards,

Hello @soniczoomedia

You should receive an update within the next 24 hours with the fix. We are again sorry for the trouble.

Kind Regards,

Hello @nobelfutter

We are sorry for the trouble.

The latest version is having difficulties with the Rank Featured extension. We are working on it and should be fixed by tomorrow.

I see you have deactivated the extension and everything is working again. Please keep it deactivated until the new fixed version rolls out.

Regards,

• This reply was modified 4 years ago by Rafiz Sejim.

Greetings,

We are sorry for the trouble.

We are receiving tickets without any issue. The last one we received was a few minutes ago. Please clear the cache and do try again later.

Nonetheless, I have notified the team and hopefully, it will be fixed soon. I will update here as soon as I hear back from the team.

Regards,

Hello @halfebjones

Thank you for reaching us.

I assume you have the wrong shortcode for the single listing page. Make sure your single listing page contains the following shortcodes

[directorist_listing_top_area]
[directorist_listing_tags]
[directorist_listing_custom_fields]
[directorist_listing_video]
[directorist_listing_map]
[directorist_listing_contact_information]
[directorist_listing_contact_owner]
[directorist_listing_author_info]
[directorist_listing_review]
[directorist_related_listings]

*You may remove the ones that you don’t want

If you don’t have a single listing page then please create one.

Lastly, make sure the page is assigned in Settings > Pages, Links, and Views > Single listing Page.

Let us know if you run into any issues.

Regards,

Replied on the original thread.

Hello @tch3lp

We are sorry for the trouble.

524 error is a common Cloudflare issue. According to Cloudflare

Error 524 error indicates that Cloudflare made a successful TCP connection to the origin web server, but the origin did not reply with an HTTP response before the connection timed out. Typically, Cloudflare waits 100 seconds for an HTTP response. If the origin doesn’t respond in that time, Cloudflare closes the connection and you’ll see “Error 524: A timeout occurred”.

Please make sure the following –

1. You have PHP version 7.3 or greater
2. Using the latest version of Directorist (6.5.7)
3. Does it get resolved if you change the theme to and WP default theme?
4. Check and see if IP Security is on? Does it get resolved when you deactivate the security plugin? It is possible that ModSecurity blocking suspicious access.
5. It is also possible that PHP hit its limit and was slow to respond, causing Cloudflare to return the 524 Error. (Your hosting provider will be able to assist)

It is a server-side issue and your hosting provider will be able to give you a clearer picture of the situation. So, please reach out to your hosting provider and let us know if we can be of any help.

Regards,

• This reply was modified 4 years ago by Rafiz Sejim.

Hello @krishs

Thank you for reaching us.

The custom field import feature is under development and we are expecting to release the feature on February 27th along with Directorist 7.0

Regards,

Greetings,

We are sorry for the trouble.

You are using an outdated PHP version. WordPress recommends PHP version 7.4 or greater. The latest Directorist requires you to have at least PHP 7.3, so please upgrade the PHP version.

Please take a look at the system requirements here. https://directorist.com/documentation/directorist/getting-started/installing-directorist/

Let us know if that doesn’t resolve the issue.

Regards,

Greetings @avdsm

Thank you for reaching us.

Make sure if the Google Map is not disabled in Settings > Listing Settings > Single Listing https://prnt.sc/zucj0a Also check if you have the shortcode [directorist_listing_map] on the single listing page.

There are quite a few ways to resolve the duplicate title issue.

1. Navigate to Settings > Listing Settings > Single Listing > and choose “Directorist Custom Template”. https://prnt.sc/zuaatm

If you want to use your theme’s template then you can follow the following solutions.

1. Go to Appearance > Customize > Blog > Blog Single Post > Title Layout and set it to Top Full. https://prnt.sc/zuawh8

2. Hide the title from the listing details using CSS. Add this is in Appearance > Customize > Additional CSS

.atbd_listing_detail .atbd_listing_title {
    display: none;
}

Regards,

• This reply was modified 4 years ago by Rafiz Sejim.

Greetings,

Thank you for reaching us. I am sorry but multi-category ratings are not available at the moment. We have it in our plans and hopefully, will be available in the near future.

Regards

Marked as resolved since the issue is being taken care of through the site support.