Rafiz Sejim

Hello @taylorwolfe

Thank you for reaching us.

We are sorry for the trouble. It is kinda a challenge to assist without looking at the issue. You might try using the following CSS in Appearance > Customize > Additional CSS

figure.entry-img.bb-vw-container1 {
   display: none !important;
}

I hope that should resolve the issue.

Regards,

Hello @rodski1

We are sorry for the trouble.

It seems like you are using [directorist_search_listing] and [directorist_add_listing] shortcodes on the same page. https://prnt.sc/xza5b7

Please note, it is not recommended to have two submit buttons on one page. Alternatively, you can add a button linking to the add listing page likewise the screenshot > https://prnt.sc/xzao4h

Let us know if there is anything else we can assist you with.

Regards,

Hello @rodski1

We are sorry for the trouble.

It seems like you are using [directorist_search_listing] and [directorist_add_listing] shortcodes on the same page. https://prnt.sc/xza5b7

Please note, it is not recommended to have two submit buttons on one page. Alternatively, you can add a button linking to the add listing page likewise the screenshot > https://prnt.sc/xzao4h

Let us know if there is anything else we can assist you with.

Regards,

Hello @technicalx

We are sorry for the trouble.

You are correct, it recently caught our attention. We are improving the search system and the issue should be resolved in the next update.

Let us know if we can be of any help.

Regards,

Hello @technicalx

Sorry for the delayed response.

You need custom development to achieve the functionality. However, if you are using “Google Map” then you can restrict the search functionality to your country only. https://prnt.sc/xz961k So, whenever you search for postcodes only the postcodes from your country will appear.

Regards,

Hello @faal

Sorry for the delayed response.

The issue is related to the paid extension “Pricing Plan”. Unfortunately, we are not allowed to provide support for any paid features. Please reach us directly from our website here https://directorist.com/contact

Regards,

Hello @faal

Thank you for reaching us.

Please make sure you have completed the order status > https://prnt.sc/xz80d5. If the order status is not completed then the updated listing will be marked as pending.

Regards,

Hello @buggybug

We are sorry for the trouble that we may have caused.

Unfortunately, there are no pending tickets older than 2 days. It could be an SMTP issue, possibly our reply was not delivered. This has been one of the busiest weeks of all time and all our support members worked extra hours to serve our users. We ensured no tickets get unanswered for more than 48 hours(including the weekend period) so, there must have been an issue with the mail delivery.

Please help us investigate the matter by emailing us directly [email protected] or through the URL https://directorist.com/contact

I hope you allow us a chance to rectify the situation and cooperate so all our hard works don’t go in vain.

Regards,

• This reply was modified 4 years, 1 month ago by Rafiz Sejim.
• This reply was modified 4 years, 1 month ago by Rafiz Sejim.
• This reply was modified 4 years, 1 month ago by Marius L. J.. Reason: Removed e-mail ask

Hello @lewebhamster

You can add a condition to check if the user is logged in, here is the code –

if (is_user_logged_in()) {
	add_filter('show_admin_bar', '__return_true', 1000);
};

Hello @lewebhamster

Thank you for reaching us.

You can enable the “Single Listing” page restriction in Settings > Listings General > Single Listing > https://prnt.sc/xqy903 and for all listing page you can use the following shortcode [directorist_all_listing logged_in_user_only="yes"]

So, a user must be logged in to see the contents.

Regards,

Hello @drabweb

Thank you for reaching us.

Please make sure you have enabled the monetization feature as well as the “featured listing” option. See screenshot for a better understanding https://prnt.sc/xqx2vf

Let us know if you still run into issues.

Regards,

Hello @antimarora

I am sorry we are unable to assist with the customized functionality. We don’t know how you made the customization nor we know what error you are getting.

According to the policy, we can only assist if you are having issues with the default functionalities of the plugin.

Regards,

Marked as resolved since the issue is being taken care of through the site.

Hello @shmeegie

Sorry for the delayed response.

I am sorry but we were unable to replicate the issue. It could also be a conflict with some other plugins. Since it requires a working Adsense to test thoroughly I would request you to contact us through our site here

Regards,

Hello @it4craigslist

Sorry for the delayed response.

Please make sure that you are using PHP v7.3 or higher. Also,try increasing the memory_imit to 256M or higher. It should resolve the issue.

Let us know if that doesn’t.

Regards,