Rafiz Sejim

Greetings,

We are sorry for the trouble.

Please add the following snippet in your Appearance -> Theme Editor -> functions.php

add_action( 'admin_enqueue_scripts', function( $screen ) {
	if ( 'at_biz_dir_page_atbdp-directory-types' !== $screen ) {
		wp_deregister_style( 'directorist-unicons' );
	}
});

This should resolve the issue.

Regards,

Hello @mghome2k20

We are sorry for the inconvenience.

Do you have the “Test Mode” enabled? Keep in mind, if you have the test mode enabled, then you will need to use Stripe Test Key and PayPal sandbox account else you will get an error.

Also, as per WordPress rules and regulations, we are not allowed to assist you here with paid extensions. One of our representatives will reply to you in a moment and assist you in the best possible way.

Regards,

Hello @pkmkeith

Thank you for reaching us.

1) We don’t have the feature available at the moment but we feel the importance of it. We are going to add the feature in the late Novembers update.

2) Please share the URL of your site, so we can provide you CSS for the issue.

Regards,

Hello,

The radius search setting is located in Directory builder -> Search Forms -> Advanced -> Radius Filter -> Here is a screenshot for a better understanding -> https://prnt.sc/1yr1nr2

This video might also come in handy -> https://youtu.be/iPZFpAqS7Ok?t=1059

Regards,

Greetings,

Thank you for reaching us.

I am sorry we don’t have any user role type restricting feature at the moment neither have any integrations with such plugins.

However, we have users using 3rd party solutions to achieve features likewise yours. You may try the Restrict Content plugin and let us know if that is compatible, so we could prepare tutorial for others in the future.

Regards,

Greetings,

We are sorry for the trouble that our plugin may have caused.

Directorist doesn’t have any functionality to get disabled itself or disable any other plugins. The issue transpired due to something else.

If you disable/deactivate the plugin then any listings data will not be in view but the link you shared is functioning normally which indicates the plugin is still active but somehow not being displayed at the backend.

You need to run a conflict test and see if a plugin or the theme is responsible for the issue. Download and install the Health Check and Troubleshooting Plugin
and enable the troubleshoot mode. To perform a conflict test, start off changing the theme to twenty twenty and check if that resolves the issue. [If you are using a child theme then also check if changing to the parent theme resolves the issue.]

If that doesn’t resolve the issue then you need to deactivate the plugins one by one and identify the plugin causing the issue. You may follow the conflict test DOC here.

If you are still unable to find any success then reach out to our support here

Regards,

Greetings,

Thank you for contacting us.

Would you mind pointing out the areas you are having issues in? Screenshots or a video will also expedite the resolution process.

Regards,

Greetings,

We are sorry for the trouble.

You can either remove the following lines ->

View post on imgur.com

View post on imgur.com

View post on imgur.com

also, do the same in themes/dservice/maps/style.css.map

or you may wait until the next release which is due on Nov 8th.

Kind Regards,

Hello @bestonlinedeals

We are sorry for the trouble.

We have released a new version of the plugin with tons of improvements. Please try again and let us know if the issue persists.

If the issue persists, I would personally like to troubleshoot this issue further and resolve it as soon as possible. Please contact us here and ask for Rafiz: https://wpwax.com/contact/

Please allow us a chance to help you get things sorted out, as want our users to have a bad experience.

Regards,

Greetings,

We have released a new improved and redesigned version of the plugin that is compatible with the latest version of WP.

Please update and let me know if you are still facing issues.

Regards,

Hello @agnese68

We have released a new improved and redesigned version of the plugin that is compatible with the latest version of WP. Please update and let me know if you are still facing issues.

Regards,

Greetings,

We have responded to your ticket 2 days ago and the latest version has the fix.

If you are still facing difficulties, please let us know.

Regards,

Greetings,

We are sorry for the trouble.

We just released a new version of the plugin which is compatible with the latest version of WordPress.

Let us know if you run into any issues.

Regards,

Marked as resolved as the support team is in contact with the post creator via the site support.

Greetings,

Thank you for addressing the issue. I have forwarded it to our developers and hopefully, the issue will be resolved in the next update.

Regards,