Rafiz Sejim

Hello @georgefyro ,

We are sorry for the trouble. Before we roll out updates we make sure there is no conflict with the WordPress core requirements. Besides, PHP 7.3 is recommended by WP and default in most of the hosting.

We tested again and unfortunately, we never ran into any issues. Furthermore, this is the first PHP 7.3 issue report.

I assume the reason is something else. Most probably, the current version of Directorist 6.4.2 is conflicting with another plugin which is resulting in the issue. I would request you to perform a conflict test and also let us know what theme are you using.

You can use “Health Check Plugin”, the Health Check plugin can aid you in the conflict test without impacting any site visitors. Download and install the plugin. Activate it and navigate to Tools > Site Health and do the following

If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before continuing

Click on the ‘Troubleshooting’ tab, check the warning information, and hit ‘Enter Troubleshooting Mode’.

Troubleshooting mode will automatically deactivate the plugins and activate the default theme (This won’t affect users)

Leave only the “Directorist” activate and check if the issue persists.
Activate plugins one by one to detect which plugin is causing the 500 error

Let us know the test results, we will be happy to assist.

Regards,

Greetings,

We are sorry for the trouble that we may have caused you. Please make sure you have separate pages for both Search Listing and the Search Result. You can check it on wp-admin ==> pages. Also, you must add the proper shortcode on each page. For example, your current page needs to have the 1. Search Listing shortcode.

1. Search Listing- [directorist_search_listing]
2. Search Result- [directorist_search_result]

If you have successfully created the pages, please assigned the correct pages in Directory Settings > Pages, Links, and Views likewise the screenshot https://prnt.sc/s4os81.

Now, navigate to wp-admin > permalinks > and hit “Save Again”. Also, make sure your permalinks structure is NOT set as “plain”.

Hello @abner7g ,

Please download the beta version from here and try.

Regards,

Hello @abner7g ,

Thank you very much for your patience and we are sorry for the delayed response.

We had to collect the plugin and then conduct tests using multiple demos. It was a challenging task as all the demos were working and we kept on testing until we replicate the issue.

I am thrilled to let you know that we were able to track down the issue and the fix will be available within the next few hours. I will provide you the beta download link here once it is ready.

Regards,

Greetings,

We are sorry for the trouble that we may have caused.

500 internal server error often transpires due to the PHP Memory Limit. Increasing the limit usually resolves the issue. Please increase the PHP Memory Limit, you can also reach out to your hosting provider and request them to increase.

Let us know if the issue exists.

Regards,

Hello,

We are sorry for the delayed response. Due to the weekend, we were unable to reply to you on time.

I regret to let you know the list view for mobile is not available at the moment. We have it in our roadmap and will be available in the foreseeable future.

Regards,

• This reply was modified 4 years, 5 months ago by Rafiz Sejim.

Hello @lamp123 ,

We are sorry for the delayed response. Due to the weekend, we were unable to reply to you on time.

I regret to let you know the subcategory page is not available at the moment. We have it in our roadmap and will be available in the foreseeable future.

Regards,

Hello @pgaryga ,

We are sorry for the delayed response. Due to the weekend, we were unable to assist you in time.

We found the issue locally and working on it with top priority. The issue should be resolved in the next update which is due soon.

Regards,

Hello Daniel,

Thank you for reaching us out.

There is no default way to disable the login page but you can do a couple of things.

1. Remove the login option from the menu- So there is no option to log in.

2. Remove the shortcode [directorist_user_login] from the login page located in wp-admin dashboard > pages. You can write something like “login is unavailable”. So, whenever a user tries to log in using the /login/ slug, he will get the message “Login is unavailable”.

I hope that helps.

Regards,

Hello @jemetos ,

Thank you for your patience.We have resolved the issue in our latest version. Please update and try.

Regards,

Hello @don-kong ,

Thank you for reaching us out.

We are sorry for the trouble that we may have caused. Would you mind sharing the URL to the issue?

Regards,

Hello @yknivag ,

Thank you for your feedback.

We are sorry for the trouble that we may have caused. Most of the improvements we make come from such feedbacks like yours, so thank you for your valuable words.

We have removed all the !important property from the files. Please download the updated version from here.

It is important for us to resolve each and every issue caused by our plugin and keep our customer’s satisfied. Please do let us know your feedback after trying. We will be happy to help.

Regards,

Hello there,

Sorry for the delayed response.

Please use this custom JS.

jQuery(document).ready(function($){
  $('.ads_slide .ads-advanced').css({'display': 'block'});
});

Let me know if you need further assistance.

Regards,

Hello @mehmetali01 ,

We are sorry for the delayed response. Please share your website link, we will provide you the CSS.

Regards,

Hello David,

We are sorry for the belated response. We were having issues with our server which has been fixed. Let me know if you encounter any issues.

Regards,