Rafiz Sejim

Hello @kaskarino,

The plugin is working without any notable flaws. Please try and let us know if you run into any errors.

Regards,

Hello Daniel,

Thank you for reaching us out.

I am sorry but I am unable to understand your query completely, would you mind elaborating a little? Please provide us with some more contexts-

-Do you want to reorder the fields on the Add listing form?
-What changes do you want?
-Do you want to reorder on the add listing form only or also the single listing page?

Please shed us some light on this, we will be happy to assist.

Regards,

Hello Jemetos,

Thank you very much for reaching us out.

I am sorry due to the weekend, we are unable to help you with a quick answer. We will test the issue and get back to at our earliest convenience.

Regards,

Hello Christine,

Thank you for getting back to us. We tested on two different environments and unfortunately, we were unable to replicate the issue. There is a possibility of the beta version not being updated correctly. You may try once again with the following version that we just tried with.

If the issue exists please share screenshots of your Yoast Settings.

Regards,

Greetings,

@knowingreal We are testing with the WEBNUS theme, would you mind sharing the name of the theme you are having the issue? Also, have you tried performing the conflict test?

Regards,

Hello Nick,

I am sorry, the feature you are looking for will require custom development and at the moment our schedule is chock-full with our plugin and extension development.

However, since most of the features we have actually come from ideas like these, we will log it as a feature suggestion and may consider it for future if we get more requests.

Regards,

Hello @halloweenmike ,

The issue has been resolved. Documentation and the contact page is working now. Please try and do let us know if you run into issues.

We are happy to assist.

Regards,

• This reply was modified 4 years, 5 months ago by Rafiz Sejim.

Hello,

We are sorry for the trouble. Would you mind sharing a screenshot of the issue and also a screenshot of the console errors would be handy?

We are waiting for your response.

Regards,

Hello,

We are working on fixing the errors and will test with the theme. I will get back to you once we are able to fix the issue or if we need more info.

Thank you very much for your cooperation and patience.

Regards,

Thank you for confirming. Would you mind providing us a screenshot of all the console errors? Right-click on your browser and hit “Inspect” then go to “Console” to check the errors.

We will check the errors, test with the theme, and get back to you with an update.

Regards,

Hello,

Thank you for reaching us out.

The file is located in directorist > templates > single-at_biz_dir.php

Please note: Your changes will be reverted to the default settings after every update.

Regards,

Hello Mike,

We are sorry for the trouble that we may have caused. A few days back, we experienced an attack (or could be multiple attacks) on our site which impelled us to move our servers.

While moving, we encountered some unexpected events which is why the users are facing difficulties accessing the site and documentation. From a user’s perspective, I understand this is unacceptable but sadly, the business is affected to a great extent as well!

We are working on it with top-priority and hopefully, all the issues will be resolved very soon.

Regards,

Hello,

Sorry for the delayed response, due to the annual vacation we were unable to respond to you on time.

The issue has been fixed on the beta version.

Please download and install the beta version here Beta Version URL.

Regards,

Hello,

Sorry for the delayed response, due to the annual vacation we were unable to respond to you on time.

We are working on changing “–” to a placeholder so you can translate the placeholder to your language.

Please check the Beta Version URL later tonight or tomorrow. Beta version will have the fix, so please download and install it.

Regards,

Hello Ajeesh,

Thank you for reaching us out.

We are sorry for the trouble that we may have caused.

Firstly, make sure you are using the latest version of the Directorist which is 6.4.1. Secondly, try clearing your browser + site cache and also by disabling the cache plugin(If you are using any). Finally, it can also be a plugin conflict. You can use “Health Check Plugin”, the Health Check plugin can aid you in the conflict test without impacting any site visitors. Download and install the plugin. Activate it and navigate to Tools > Site Health and do the following

If you see errors on the ‘Status’ or ‘Info’ tabs, please resolve the issues before continuing

Click on the ‘Troubleshooting’ tab, check the warning information, and hit ‘Enter Troubleshooting Mode’.

Troubleshooting mode will automatically deactivate the plugins and activate the default theme (This won’t affect users)

Leave only the “Directorist” activate and check if the issue persists.

Activate plugins one by one to detect which plugin is causing the error.

Let us know the test results, we will be happy to assist.

Regards,