raggeddesign

Hi @jackhcp

I used a plugin called WP Rollback which adds the option to rollback next to the plugin name on the Plugins page. Hope this helps. I resynced after rolling back as well.

I’ve done experimenting with version rollback on 3 separate sites which use this plugin. Any version after 4.2.1 has blurry images, so for now I’ve rolled back to version 4.2.1 which has fixed the issue. However I don’t believe this is a permanent solution as I’d rather not have outdated plugins on my sites.

I had the same issue but I think I’ve found a solution.

If you go to Analytics > Settings, then check Completed under Actionable Statuses that restored the order data for me.

I suspect this should be checked by default but has been missed in this version.

Hi,

Thanks for getting back to me. I am also not able to recreate the issue, it is something that specifically happening on my clients iPhones using Safari and some of their PCs using Chrome. I have tried to recreate the issue on phones and PCs with the same specifications myself but I don’t get the same issue.

I create a new job and when they refresh their devices the new job doesn’t appear. We did a test and on one PC it updated fine but on another it didn’t and they were using the same version of Chrome.