raghupatri

Hi Etoile,

I would appreciate some update on this.

Regards,

Raghu Patri

Dear Rustauris,

Thank you for your update. I’ve tried setting the options based on what you have mentioned. Please find my comments on them below:

1. I’ve played around a bit with the page settings and it seems to now display the entire description. I am not sure if it will play up for any of the products I add further but it seems to be fine as of now.

2. I would appreciate you working out the navigation issues. It is quite inconvenient. I would be added a number of products down the line. It would really help if I can save a few clicks per update. It would mean a lot of inconvenience saved.

3. I set the “Maintain Filtering” to “No”. Now I can see the categories when I return back to the categories page. Still, I would appreciate it if you could work on this issue for the future as it would help when one would like to maintain a filtering when returning to the categories page from the product page.

4. The Search is still not working fine. I’ve played around with all the options and am still not able to sort it out. Let me give you an example so that you can understand the issue better. Kindly open the products page on my site https://www.bakerskraft.com. Type in “PEARLS” in caps in the search bar. It does not show anything. Now tick on the category “Sprinklers, Sugars & Dustings”. It will show you a list of 6 products. The pagination bar shows that there are 3 pages. If you navigate to the second page, it shows up nothing. Come back to page 1. Now untick the category. The products now again disappear. In my “Options” page, I have kept the “Filtering Type” to “Javascript Filtering”. Could you help with this?

I would also like to understand from you if I could get a Shopping Cart for the Ultimate Product Catelogue. I would like to activate the online purchase option soon. Kindly suggest what would work best with this.

Regards,

Raghu Patri

Dear Etoile,

I’ve tried all the suggestions made by you. I am still not able to resolve any of my issues on the site. I would appreciate it if you could check out my site and try out the issues I have raised. If you can help me out, I would appreciate it. If not, I will have to seriously consider switching to another plugin which can take care of the requirements. I’ve tried to give you as much feedback as I can. If you cannot help me, I can understand and I would appreciate you refunding my license fee.

Regards,

Raghu Patri

Thanks once again, bstudio, for your inputs. I have about 850 products. I am not sure if I would have the patience to update slugs for each and every one of them. I guess I will live without the “Fancy” permalinks for now. I tried what you suggested regarding the footer issue. Unfortunately, it is not working for me. The additional images are now being displayed. Not sure how.

On mobile, it is just not responsive as you mentioned. No categories, no product pages being displayed, lousy navigation…

The issues I would like fixed for now are:

1. The product page does not display the description properly. It is spilling over to the footer and quite a bit of the text is not being displayed at the end.

2. I have navigation issues to update multiple products. The sequence of clicks are as follows:

1. Choose Product Catalogue from WordPress Admin Menu
2. Choose Categories
3. Choose the required Category
4. Choose the product to update
5. Update product and save changes.

Once this happens, it goes to the Products page. I have to go through all the above steps to update another product. It would help if the navigation took me back to the Category page. That way, I would save a few clicks to go and update the products again. It can be a pain when one is updating a number of products at one go.

3. When I tick one of the categories on the products page, it displays the related products. When I click on one of the products in the category, it displays the product page. When I return back to categories using the link in the products page, the categories disappear except the one which I had ticked on. When I try to untick it, all the products get displayed but the categories on the left are still missing.

4. The Search is not working properly for me. It works for some words and not for others. For eg., if I key in the word “cookie”, it searches for products with the word cookie in it. When I type in “kitchen”, it throws up nothing. I have around 50 products with the name “KitchenAid” in them. I have played around with the Search settings, using the Javascript and AJAX filtering but it does not work. Not sure why.

I would like to see some solutions for these issues from the developer. If I cannot get them, then I guess I will have to seriously look for another plug in to help with my products display.

Also, only the main image gets displayed. The additional images are not being displayed.

Thanks, bstudio. I tried it and it is displaying the product page now. But in the product page where there is some description, it is spilling over into the footer of the page and is looking ugly. Any idea how to get rid of this?

Another issue I am facing is that when I tick one of the categories in the products page, it displays the products belonging to that category. When I click on one of the products, it does not open the product page but takes me back to the menu. I am not sure why this is happening.

Hi,

I removed a plugin called Fancybox which I was using. Now the products seem to be displaying fine. But when I click on the product, it is not opening the product pages. It throws up a “404 Page Not Found” error. Could you help me with this?

Also, could you help with the navigation issue? The sequence of clicks I come across to update multiple products is

1. Choose Product Catalogue from WordPress Admin Menu
2. Choose Categories
3. Choose the required Category
4. Choose the product to update
5. Update product and save changes.

Once this happens, it goes to the Products page. I have to go through all the above steps to update another product. It would help if the navigation took me back to the Category page. That way, I would save a few clicks to go and update the products again. It can be a pain when one is updating a number of products at one go.

Regards,

Raghu Patri

You could see this at https://www.bakerskraft.com/. Do look under the products page.