Rajesh K. (woo-hc)

Hello @dceranic,

Glad to know that you were able to resolve the issue and thank you for sharing the solution and contributing to the WooCommerce Community.

Please let us know if there’s anything else we can do to help or if you have any questions.

Cheers!

Hello @nhdwordpressorg,

Glad to know that your issue has been resolved.

I will mark this thread as resolved now.?Should you have further inquiries, kindly?create a new topic here.

If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/google-listings-and-ads/reviews/

Cheers!

Hello @robinrjs,

You’re welcome. I’m glad we could help.

Please let us know if there’s anything else we can do to help or if you have any questions.

If you have a few minutes, we’d love if you could leave us a review: https://www.ads-software.com/support/plugin/woocommerce/reviews/

Cheers!

Hello @nbtricoteuse,

Thank you for reaching out — we’re happy to help!

For better assistance, can you provide a video showing the issue on your end? For video, you may use https://loom.com or https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

To further assist you and understand your site setup, please share with us the necessary information below to investigate the issue further:

• System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!

Hello @itsmefti,

Thank you for reaching out — we’re happy to help!

To assist you further and understand the issue in context, it would be beneficial if you could provide us with a video showing what you’re trying to achieve and what you’re currently seeing on your site.

This visual guide can help clarify the behavior you’re experiencing with the product ordering in the tabbed display. For video, you may use?https://loom.com?or?https://www.awesomescreenshot.com/. Please follow the instructions on that page and then paste the URL into this thread.

It would also be great if you could share the website URL as well.

Once we have a clearer picture of the issue, we’ll be better able to advise you on the next steps or where to look for help.

Thanks!

Hello @travelavenger,

Thank you for reaching out — we’re happy to help!

Just want to know if I already have a Stripe account, do I need to reapply one or able to choose my existing Stripe account during the setup of WooPayments?

Please know that it is not possible to use an existing Stripe account with WooPayments.

Although WooPayments is?built in partnership with Stripe, our plugin uses a special type of Stripe account (called a “Stripe Express” account). The Express account is created when you sign up for WooPayments. You can read more details here.

More details: WooPayments Startup Guide.

Please let us know if you have additional questions.

Cheers!

Hello @dressfaktory,

Thank you for reaching out to WooCommerce Support.

Could you please confirm if you have configured this plugin and it is not working as expected on the checkout page?

If that’s the case, please know that Payment Gateway Based Fees and Discounts for WooCommerce is a third-party plugin, and we don’t provide help and support for third-party plugins or themes as they’re outside our?support scope. It would be best to contact the plugin support for further assistance.

If you meant anything else or if you have additional questions, please let us know. We are here to help!

Cheers!

Hello @yiyi80262,

Thank you reaching out to WooCommerce Support.

To ensure that the demo store notice is fully disabled, please check the following:

1. Go to your WordPress dashboard, navigate to Appearance → Customize → WooCommerce → Store Notice.
2. Confirm if the “Enable Store Notice” checkbox is unchecked. This option must be unchecked to ensure the store notice doesn’t appear on your site.
3. Once you’ve confirmed the setting is correct, be sure to save any changes if you made adjustments.

After you’ve checked the setting, please clear your browser and site cache and then check again.

I hope this helps. Please let us know how it goes.

Thanks!

Hello @harun2024,

Thank you for reaching out — we’re happy to help!

I tried replicating the issue on my test site and it is working fine on my end.

Could you please confirm if you are experiencing this issue with all products, or is it limited to a particular item or set of items? Have you recently installed any new or updated existing plugins that might affect cart operations? Could you provide information on any custom code added to your site that might interact with cart functionality?

This is strange and could be is caused by a conflict with your theme or with another plugin. The best way to determine this is by?running a full conflict test.

If you have caching plugins, make sure to purge the cache before trying the conflict test. Also, clear the cache on your hosting if you have any server-side caching. Here’s a guide on configuring caching plugins:?https://woocommerce.com/document/configuring-caching-plugins/.

Please let us know how it goes!

Hello @brandonyoundt,

Thank you reaching out to WooCommerce Support.

The problem you’re experiencing seems related to the?WooCommerce Shipping?plugin. As this forum is for WooCommerce core support, I recommend you post here on the plugin’s?dedicated support forum.

I do hope the issue is resolved soon!

Hello @irishmugger,

Sorry to hear that you are experiencing a similar issue.

We want to dive deeper into this one. Since every setup is unique, kindly?create a new topic?so we can look further into this issue and assist you properly.?This will also help us follow the?forum guidelines.

All the best and hopefully, the issue will be fixed soon.

Cheers!

Hello @aymeric3630,

Sorry to hear that you are experiencing a similar issue.

We want to dive deeper into this one. Since every setup is unique, kindly?create a new topic?so we can look further into this issue and assist you properly.?This will also help us follow the?forum guidelines.

All the best and hopefully, the issue will be fixed soon.

Cheers!

Hello @fallingstarstudio,

Thank you for clarifying the issue.

I confirmed the issue on my end as well. This kind of problem is usually caused by a conflict with your theme or with another plugin. The best way to determine this is by?running a full conflict test.

To test, you’ll first want to change the theme on your site to Storefront, then check to see if the issue is still present. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you.

If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one (gradually), checking after each, to see where the issue is coming from.

Be sure you have a good backup in place of your full site and database. You can ask your host for backup functionality or you can consider using a service like?Jetpack. If something goes wrong, you will be able to restore it.

If the issue persists, please share the System Status Report and Fatal Error logs as asked in the previous response.

Let us know once you have done a conflict test!

Thanks!

Hello @wordpresssites,

Glad to hear that you were able to resolve the issue.

Should you have further inquiries, kindly?create a new topic here.

Thanks!

Hello @afwebdev,

Thank you for taking the time to submit an issue to the GitHub repository.

Could you please share the GitHub issue you have posted so that we can confirm? It can also help other users with similar issues.

Thanks!