Razvan Aldea

Hello Petr,

You can download the previous version from here , and just simply go to Plugins > Add New Plugin and upload the 5.0.13 version.

Warmly,
Razvan

Are you by any chance trying, on the non-test page, with an admin account? Admin downloads are not taken into consideration.

If you wish to take admin downloads into consideration, please add this filter in your child theme in the functions.php file:

add_filter( ‘dlm_log_ignore_admin_download_count’, ‘__return_false’ );

Warmly,
Razvan

• This reply was modified 3 weeks, 3 days ago by Razvan Aldea.

Maybe make a test Download, that is not behind the Ultimate Member, and place it on a test page so we can have a look?

Warmly,
Razvan

Hello @cakru ,

Could you give us a link to a page where some Downloads reside?

Warmly,
Razvan

Hello @doczimute ,

Case 1:
The outcome is the same in both versions, both display that warning.

Case 2 & 3:
Seems to be a small bug when the “No access” page is not set.

The modal template for the members only lock can be overridden, so that you can display whatever you want in the modal ( documentation here: https://download-monitor.com/kb/overriding-content-templates/ ), but we’ll take into consideration adding by default the registration link/form.

I’ve opened a ticket for the small bug above, and a fix will be present in the next update.

Warmly,
Razvan

Hello,

We are aware of the situation and preparing an update for this.

Warmly,
Razvan

Hello @matthieuj ,

Could you please go and edit a Download that does not work, make a screenshot of the edit page and send it to us? Also, could you please let me know where does the file reside ( file path ), and could you please send a screenshot of Downloads > Settings > Advanced > Approved Download Paths?

Warmly,
Razvan

We’ve managed to find the problem, working on a solution as we speak.

Warmly,
Razvan

Hello @wordpresssites ,

Could you please take a look at the error log and see if there are any errors/warnings besides this one?

Warmly,
Razvan

Hello @doczimute ,

Could you please let us know what language are you using to translate the plugin?

Warmly,
Razvan

Hello @scottermonk ,

That is not a setting, I was explaining how the custom grid works ( please see image https://imgur.com/a/JHyDRHs ), which is available in the free version of the plugin. You can specify the dimension of each block, which you did ( 340 ). You have 6 images in a row, so each image takes 2 blocks in width, making a total width of 680px. The gallery container is only 1080px ( please see image https://imgur.com/a/eF3dal1 ), so you are forcing 6 images in a 1080px container, making each image approx 180px ( there is also a gap between images ). So, visually, the image is approx 180px, although, as I have pointed out in the previous reply, the image itself is 680px wide.

Does this clear things out?

Warmly,
Razvan

Hello @scottermonk ,

The images are resized to the dimension you specified, as you can see here https://hardsurface.net/wp-content/uploads/2024/10/20221022_190316-680×906.jpg

The custom grid is a set of 12 blocks per row, and when you set the size 340px/block it means that one block will have 340px. Now, if you stretch an image on 2 blocks, it means that in the front the image will have 2x340px = 680px, which is correct as shown in the above image example. The problem you are experiencing is that you are trying to show 12 blocks ( 6 images as far as I can see ) in a container that only has 1080px, so that’s 90px/block, so about 180px/image ( a little less if we take into consideration the gap between the images ).

To correct this, please either decrease the size/block and put fewer images on 1 row, or increase the width of the gallery container, maybe make it a full page container.

Hope this clears things up a bit ??

Warmly,
Razvan

Hello @lahorimela ,

Those are the paths you allow users to download files from, they are not the paths that modify the place you make the upload happen. By default, if you upload files from the Download edit screen, the files will go to the uploads folder, inside a custom dlm_uploads folder.

Hope this clears things up a bit.

Warmly,
Razvan

Hello,

We’ve just released an update that addresses this problem. Could you please let me know if you are still experiencing this issue?

Warmly,
Razvan

Hello,

We’ve released an update that addresses this issue. Please let me know if you are still experiencing the issue.

Warmly,
Razvan