Ram Shengale

No problem. Thanks.

It was a CSS specificity issue. I’ve updated the plugin with required code. Please update to 2.3.1 and let me know if that solved the issue.

Ram

Just FYI: I have replaced all the short tags with the usual echo in version 2.3. I think a lot of other users may also have faced this problem.

So now if you just update to 2.3 you’ll not need to make changes to php.ini file.

Because of inactivity, I’m marking this topic as resolved. The solution I gave should resolve the issue.

I was facing the same issue. It’s because the shortcode is directly echoing the html instead of returning it.

Replacing the code inside include/shortcode.php from:

<div class="support_bs" style="max-width: 500px;">
	<?php
	if(is_user_logged_in()){
		include_once( WCE_PLUGIN_DIR.'includes/loggedInUser.php' );
	}
	else if($generalSettings['enable_guest_ticket']){
		include_once( WCE_PLUGIN_DIR.'includes/guestUser.php' );
	}
	?>
</div>

to:

<?php
ob_start();
echo '<div class="support_bs">';
if(is_user_logged_in()){
	include_once( WCE_PLUGIN_DIR.'includes/loggedInUser.php' );
}
else if($generalSettings['enable_guest_ticket']){
	include_once( WCE_PLUGIN_DIR.'includes/guestUser.php' );
}
echo '</div>';
return ob_get_clean();
?>

will solve the issue.

I had to make this change to the plugin for my site. I request Pradeep to update the plugin with this code so that we all will be able to update the plugin and use the new features as they come.

Thanks

Ram
WPCB

Good to hear that. Thanks.

Looks like it is a short open tag issue. Please check with your hosting if you have short_open_tag enabled in php.ini. If not, do it and it should work.

Well that seems to be a problem with PHP versions less than 5.3.x (see this). I’ve added a possible fix to this issue in WP Conversion Boxes v2.2.2. Please update your plugin to v2.2.2 and see if that solves the issue.

Thanks

Sorry to see that you are facing this problem. Please let me know the version of WPCB you are using. Also let me know about template type and template name that you are facing this problem with.

Thanks
Ram

I just checked the link again and found that the problem seems to be fixed now. So, I’m marking this topic as resolved.

Thanks

Hi andiruleu,

I can’t find any WP Conversion Box on that page. On viewing the source I found that a plugin or your theme is generating the following og:description meta:

<meta property="og:description" content="[the description used when posting on facebook]">

Facebook and other social networks use this description while sharing the article. Please enable WP Conversion Boxes plugin and visit following link to see what is being generated inside the content attribute of og:description meta:

view-source:https://stackliving.com/travel-leisure/got-scammed-thailand-still-dont-know-happened/

If you see the HTML present there, then it’s something that your social plugin or theme is generating.

Please check and let me know.

Thanks
Ram

Hi,

Sorry to hear that you are having problem the plugin. Can you send me the link of the page you are trying to post on Facebook.

Thanks
Ram

Great!

If you got a few minutes, I’d love to read your quick review about the plugin here. Thanks. ??

That’s great! Thanks mibishibi.

If you got a few minutes, I’d love to read your quick review about the plugin here. Thanks. ??

I think this is the same issue as faced by mibishibi. Please update to 1.2.5.1 and let me know if that solves the issue.