randomize

Awesome, that worked a treat.
Thank you.

I should add its only visible on the desktop view, the mobile and tablet view are ok.

The following 2 pages affected.

https://bestpoolever.com/delegate-ada/

https://bestpoolever.com/contact/

@cpcusteve Sorry, yes I still had the pre-loader enabled, my bad.

I have tried disabling the preloader with the code and with the plug in. They have the same affect. The web site loads but I am presented with a couple of new issues.

1. The Hamburger menu does not work on mobile devices that use the mobile view, which counts for almost all my users.
2. On the delegate page https://bestpoolever.com/delegate-ada/ the counters at the top of the page is hidden and blended into the menu.

Thank you in advance for your help.

kind regards,

R.

I tried the above on 2 of my sites and it still did not work. The only thing that works is to disable the pre-loader with the following code but that changes how certain things redraw on the site and it does not look or behave exactly the same.

.preloader {
display: none !important;
}

Please check my other site https://thebestcardanostakepool.com/ which has the pre-loader disabled and advise if if works on your browser. I only get the 2 bouncing balls. I have checked the site from various different desktop and mobile devices that have never loaded my site before and can confirm it does not work so it may not be a local cache issue.

PHP 7.4 (I have tried both higher and lower version too)
WordPress 5.6
Sydney Theme 1.73

Please advise.

Kind regards,

R.

I tried the above on 2 of my sites and it still did not work. The only thing that works is to disable the pre-loader with the following code but that changes how certain things redraw on the site and it does not look or behave exactly the same.

.preloader {
display: none !important;
}

Please check my other site https://thebestcardanostakepool.com/ which has the pre-loader disabled and advise if if works on your browser. I only get the 2 bouncing balls. I have checked the site from various different desktop and mobile devices that have never loaded my site before and can confirm it does not work so it may not be a local cache issue.

PHP 7.4 (I have tried both higher and lower version too)
WordPress 5.6
Sydney Theme 1.73

Please advise.

Kind regards,

R.

Is there any further update on this?

I have cleared the browser cache in both EDGE and Chrome but website does not load with PreLoader enabled.

currently I have the preloader disabled but encounter the following issues.

1. The Hamburger menu in the mobile view does not work.
2. The website right hand edges are nolonger the same length in the mobile view. It used to look far better with the preloader enabled.

Please can you advise of the fix ASAP.

Great Theme, i’m sure lots of other sites also affected by this issue.

Thank you.

R.

Is there any further update on this?

I have cleared the browser cache in both EDGE and Chrome but website does not load with PreLoader enabled.

currently I have the preloader disabled but encounter the following issues.

1. The Hamburger menu in the mobile view does not work.
2. The website right hand edges are nolonger the same length in the mobile view. It used to look far better with the preloader enabled.

Please can you advise of the fix ASAP.

Great Theme, i’m sure lots of other sites also affected by this issue.

Thank you.

R.

The menu does not work in the mobile view.

https://bestpoolever.com/

I would prefer to keep the preloader and remove the code below which disables the preloader.

.preloader {
display: none !important;
}

thank you in advance.

r.

Clearing the Browser cache in EDGE does not work for me.

Only disabling the Preloader (bouncy balls) with CSS works but then it prevents your menu from working.

Do we need to purge the Website Cache in the WordPress Admin Panel, if so, How?

What’s the Fix?

Thank you.
Rand.

Clearing the Browser cache in EDGE does not work for me.

Only disabling the Preloader (bouncy balls) with CSS works but then it prevents your menu from working.

Do we need to purge the Website Cache in the WordPress Admin Panel, if so, How?

What’s the Fix?

Thank you.
Rand.