rappeneckers

I was only able to resolve the issue by moving the site from GoDaddy to BlueHost. Unfortunately I spent weeks looking for a solution, but it always ended up being GoDaddy’s blacklisting issue that they never admitted to. I hope this information helps, contact your hosting provider and check with them.

Still no fix to this issue, any further help would be greatly appreciated.

After further investigating, GoDaddy is 100% certain it isn’t an issue with their servers, they are certain it has to be an issue with WordPress. We enabled the ‘error logs’ that were received when trying to connect to the wireless connection at the school and this is what it said:

[Fri Aug 23 04:15:31 2013] [11410783] [core:error] [client 198.153.112.222:62648] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace., referer https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=3&ved=0CDMQFjAC&url=http%3A%2F%2Fnew.meposchools.org%2Fteachersstaff%2Ftechnology-help-desk%2F&ei=TEQXUpCTF9C02wXIu4CYBA&usg=AFQjCNGb-ARpxsy_s4an4Fgy_T5yRlrt2A&bvm=bv.51156542,d.aWc
[Fri Aug 23 04:15:31 2013] [11410783] [core:error] [client 198.153.112.222:62650] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Fri Aug 23 13:33:04 2013] [11410783] [core:error] [client 66.249.75.86:53069] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Fri Aug 23 13:34:07 2013] [11410783] [core:error] [client 66.249.75.98:41658] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Fri Aug 23 13:55:39 2013] [11410783] [core:error] [client 66.249.75.106:62937] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Fri Aug 23 14:03:18 2013] [11410783] [core:error] [client 66.249.75.94:40524] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Fri Aug 23 16:40:10 2013] [11410783] [core:error] [client 66.249.75.112:43277] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Sun Aug 25 14:45:04 2013] [11410783] [core:error] [client 66.249.72.76:35199] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Sun Aug 25 15:53:03 2013] [11410783] [core:error] [client 66.249.72.76:36419] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Sun Aug 25 16:33:56 2013] [11410783] [core:error] [client 66.249.72.76:35625] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Sun Aug 25 18:26:15 2013] [11410783] [core:error] [client 66.249.72.76:55200] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Sun Aug 25 20:05:55 2013] [11410783] [core:error] [client 66.249.72.76:55397] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Mon Aug 26 04:14:39 2013] [11410783] [core:error] [client 66.249.72.76:54052] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.
[Mon Aug 26 04:14:39 2013] [11410783] [core:error] [client 66.249.72.76:43864] AH00124: Request exceeded the limit of 10 internal redirects due to probable configuration error. Use ‘LimitInternalRecursion’ to increase the limit if necessary. Use ‘LogLevel debug’ to get a backtrace.

GoDaddy said that the error has to do with the .htaccess file for the website. After doing some research on the error and it’s connection to the .htaccess file, I added these codes to the .htaccess file (they were added and tested one at a time, none of them solved the issue):

1.)
RewriteRule ^(.+)$ /index.php/$1 [NC,L,QSA]

2.)
RewriteCond %{ENV:REDIRECT_STATUS} 200
RewriteRule ^ – [L]

At this point, what else can I try?? Could it be a plugin causing the issue? (the list of installed plugins is posted in the above messages)

Any further help or advice would be appreciated.

Thanks,

Kyle

If the dedicated IP address at school used for the wireless connection received hundreds of hits this week at the same time, would WordPress consider that IP address spam and block it? That is the conclusion that the IT department has made at the school and they are certain of this after running trace routes test side-by-side for the wired/wireless connections. The wireless connection get’s stuck when it hits the dedicated IP address, where it goes through fine for the wired/ethernet connection since it isn’t passing through that dedicated IP.

I will add the index.htm file to the root folder and see if this does anything. In order for them to view the index.htm file, wont they have to use the same IP address that has been blocking the site already?

Thanks,

Kyle

Also, could any WordPress plugins be causing this issue? Here are the plugins currently activated on the website:
Akismet
All in one Favicon
BackUpWordPress
Deactivate | Edit | Backups
category post shortcode
Custom Menu Shortcode
Display Posts Shortcode
Easy2Map WordPress Plugin
Facebook Feed Grabber
flickrRSS
Get The Image
Go Daddy Quick Setup
Hello Dolly
Jetpack by WordPress.com
JSL3 Facebook Wall Feed
List Pages Shortcode
My WordPress Login Logo
Post Content Shortcodes
Revolution Slider
Role Scoper
U-Design Shortcode Insert Button
U-Design WooCommerce Integration
Welcome to WordPress
WP-PageNavi
WP125

Thank you for the response, but the school’s IT department is certain it’s because of some issue with WordPress. Do you have any idea what could be causing this problem and the steps we can take to get things resolved?

Thanks for the additional help,

Kyle

I appreciate the help. Thanks

Thank you for the response. they only way I found to contact WordPress.com was through email, I sent them an email last week when the issues started but haven’t heard from them and am worried that I won’t be able to get this resolved.