Rara Themes Support

Hello @revilo2020de,

I am happy to hear that your issue 2 has been resolved.

And workaround for issue 1 seems to be just fine.

If you have any further questions, feel free to write to us.

Thank you.

Hello @osakariyasuhiro,

I am happy to hear that your issue has been solved.

Would you mind taking a minute to write a quick review on www.ads-software.com? I’d really appreciate it!

Click here to review.

If you have any further questions, please let us know.

Thank you.

Hello @charleszipi,

I am sorry to inform you that we don’t have an option to have more than 12 portfolios.

But we do have View All button which can be linked to the All Portfolio Page.

You can create a New Page and assign the page as Portfolio Template.

Check here.

If you have any further questions, please let us know.

Thank you.

Hello @osakariyasuhiro,

That is actually displayed from the footer widget and it’s from the RaraTheme Companion plugin.

So, you need to translate the RaraTheme Companion plugin to translate those texts.

Can you please try that and let me know?

Thank you.

Hello @revilo2020de,

#1. Yes, the development team will look into this and will add this.

#2. Regarding the issue, can you please make sure that you haven’t selected the same homepage and job page? Check here.

Because when I search the page is redirecting just to the homepage rather than the jobs search page.

Thank you.

Hello @mattikeuh,

Make sure that have made those changes to create a child theme.

Because if you have made changes on the main theme files then all of your changes will be lost on the theme update.

You can find many plugins to create a child theme.

If you have any further questions, please let us know.

Thank you.

Hello @micarfo,

As far as I had checked your site then the issue seemed to be related to the plugin conflict.

Right now, you site is not accessible. Check here.

Are you sure that you had cleared the plugins as well as the browser’s cache before checking the issue?

Further, you can also reachout to our dedicated support forum here.

Thank you.

Hello @revilo2020de,

1. Currently this is not available on the theme. However, I have transferred this to the development team as a feature request.

2. Can you please make sure that you have the correct shortcode [jobs]added on the Job/Job search page?

If you have any further queries then you can also contact our dedicated support forum here.

Thank you.

Hello @osakariyasuhiro,

Can you please send me the screenshot of which exact Email, Address, and Phone texts are you referring to?

Thank you.

Hello @mattikeuh,

I am sorry I am not able to understand your questions clearly.

Can you please post your site URL so that I can understand the issue clearly?

Also, please post some screenshot as well.

Thank you.

Hello @sergyha,

I am sorry to inform you that the WP Travel Engine plugin doesn’t provide you with an option to change the icons.

Sorry about that.

If you have any further questions or need support, feel free to write to us.

Thank you.

Hello @technovenus,

I am sorry but the color changing option is not available on the Free version of the theme.

But we do have a Pro version of the theme where you can find the option to change the color.

Also, I have checked your site and the Jobscount theme is not activated.

If you have any further questions, please let us know.

Thank you.

Hello @sergyha,

To translate those strings, you need to install and activate the Loco Translate plugin.

One of the links to the tutorial is – https://wphelpguide.com/translate-wordpress-themes-and-plugins-with-loco-translate/

Here’s a video tutorial as well – https://www.youtube.com/watch?v=bQI50tUXN6c

Note: Please make sure to save the language translation file to:
languages/loco/plugins/…

If you are still not able to translate those strings, please let me know for further assistance.

Thank you and have a nice day.

Hello @micarfo,

I have checked the issue on the local machine and the sub menu is working fine and this should work like the Education menu.

Maybe this is due to some plugin conflict?

Can you please try to deactivate the plugins not recommended by the theme and check the issue?

If you are still having an issue, please let us know.

Thank you.

Hello @cerozart,

Thank you for getting back to us.

Yes, maybe you have added the image before moving to HTTPS so the image URL remained the same with HTTP.

To fix the issue, you need to reupload the image.

Hope that was clear.

If you are having any further issues, please let us know.

Thank you.