Rara Themes Support
Forum Replies Created
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Forum: Themes and Templates
In reply to: [JobScout] Banner image size / container too small?Hello @revilo2020de,
I am happy to hear that your issue has been solved.
I want to thank you for the opportunity to serve you. Can I ask you for a favor?
I request you to leave us your review on www.ads-software.com here.
If you have any further questions, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [JobScout] WP Job Manager Translation not displayedHello @revilo2020de,
Yes, the banner search placeholder is displayed from the theme and needed to be translated on the theme file.
If you have any further questions or need help, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Perfect Portfolio] Portfolio post problem with block designHello @cerozart,
I have tried adding the Gallery block on my local machine and this all worked fine.
Check here.
Maybe this is something to do with the plugin issue? Especially the plugin that deals with image optimization/lazy load.
Anyway, is the gallery still added on the portfolio link that you have sent?
Thank you.
Forum: Themes and Templates
In reply to: [JobScout] Banner image size / container too small?Hello @revilo2020de,
Can you please try adding below custom CSS via Dashboard > Appearance > Customize > Additional CSS.
#wp-custom-header img { width: 100%; }
If you are still having an issue, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Perfect Portfolio] Portfolio post problem with block designHello @cerozart,
Can you please send me the screenshot of how have you added the content on the portfolio?
Because you should be able to add the Block on the portfolio edit page.
Please make sure to deactivate the plugin other than recommended just to check the issue.
If you are still having an issue, please let us know.
Thank you.
Hello @biancortes,
Can you please send me the screenshot of which file have you uploaded while importing the demo content?
You need to download the demo content file from here.
And the 500 error that you are seeing is related to the Hosting Company.
You can further contact us on our dedicated support forum as well.
Also, I would like you to ask the question on the support forum rather than on the Reviews page.
Thank you.
Forum: Themes and Templates
In reply to: [Benevolent] Main page customizer section and PolylangHello @emaster7,
Yes, the Pro version of the theme is compatible with Polylang multilanguage plugin.
You can find many online tutorials on how to translate the site using the Polylang plugin.
Can you please check those and try?
If you are still not able to move forward with the multilanguage, you can also contact our dedicated support forum.
Thank you.
Forum: Themes and Templates
In reply to: [Elegant Portfolio] previous link in portfolioHello @willyrozan,
I am not exactly sure what were the changes/settings you did but both the links are not exactly single portfolios. They are single attachments. So, I am confused regarding the setting.
Maybe you don’t have the previous attachment other than that so that the link is linked to itself?
And regarding the title of the Blog page, the option is only available on the Pro version of the theme.
Thank you.
Hello @lbarnard,
Are you referring to this button?
If yes, to remove those buttons, please try adding below custom CSS via Dashboard > Appearance > Customize > Additional CSS.
.woocommerce ul.products li.product .button { display: none; }
If this was not the answer you were looking for, please let me know for further assistance.
Thank you.
Hello @moroccokitty,
You can use Chrome extension Lightshot to take a screenshot straight from your browser.
And regarding the issue, the site where you are having an issue is running a PHP version that is below the recommended by WordPress. You can check the requirements here.
Also, I am not quite sure regarding the Hosting Telepoint but Bluehost is good Hosting that works with WordPress and is recommended by WordPress.
If you are still having an issue after the PHP upgrade then please let us know.
You can also reach out to their dedicated support forum here.
Thank you.
- This reply was modified 2 years, 11 months ago by Rara Themes Support.
Forum: Themes and Templates
In reply to: [Spa and Salon] Change Book now buttonHello @rickyb01,
I am not able to understand which exact Book Now button are you referring to.
Anyway, on the Free version of the theme, those links will be automatically redirected to the selected posts/page.
If you want to have the option to add a custom link, you can check the Pro version of the theme( Spa and Salon Pro ).
If you have any further questions, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Travel Agency] Travel Agency Footer link removeHello @fuchs1981,
I am sorry but it’s not allowed to remove the footer link/copyright text on the Free version of the theme.
But we do have a Pro version of the theme where you will get an option to remove the footer links and change the copyright text as per your need.
If you have any further questions, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Benevolent] Benevolent promotional section not appearingHello @toon-gerritsen,
I am happy to hear that your issue has been solved.
Would you mind leaving us a review here?
This would mean a lot to us.
If you have any further questions, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Benevolent] Benevolent promotional section not appearingHello @toon-gerritsen,
Can you please make sure that the static homepage that you have selected is assigned with Home Page Template. Check here.
If you are still not able to display the promotional section, please let us know.
Thank you.
Forum: Themes and Templates
In reply to: [Chic Lite] How do I center my post’s date & other meta?Hello @jazzygurumi,
Sorry for the late reply.
Anyway, to make the text on the center align, please try adding below custom CSS via Dashboard > Appearance > Customize > Additional CSS.
.single-post article .entry-meta { justify-content: center; }
If you have any further questions, please let us know.
Thank you.