Rodrigue T .a11n

Hello @regalguy,

As @sukafia said, we did patch this issue previously. Essentially, what was happening was if the category attribute value contained a special char (“,) such as quotes or backslashes, the value would be escaped causing the backslashes to duplicate indefinitely.

I can confirm the issue doesn’t happen anymore, which prompts me to believe that your case is a remnant of this bug (before the v2.6.29 release).

Can you provide an excerpt of the affected SQL row? If we deleted the backlashes from SQL this should resolve the problem the issue.

We have a opened a PR fixing this issue:

https://github.com/woocommerce/facebook-for-woocommerce/pull/2558

Thanks,

R

Thanks, @evscoding, for looking into this.

We have a opened a PR fixing this issue:

https://github.com/woocommerce/facebook-for-woocommerce/pull/2558

Thanks,

R

Hi @poiful,

We’re working on an API upgrade that will be released before April 25, 2023. The plugin will continue working after v14 has been deprecated.

Thanks

Hi @seldimi,

Do you want me to upgrade to 3.0.3 and do a bulk product update?

Yes, please. We’ve addressed the potential issue in the latest release.

Thanks

Hi @oussama010,

This Full product sync disabled by filter error only occurs if the product sync is disabled by the facebook_for_woocommerce_block_full_batch_api_sync.

Can you check if the facebook_for_woocommerce_block_full_batch_api_sync isn’t used anywhere?

Thanks,

R

Glad to hear everything is working now. ??

If you have a few minutes, we’d love it if you could leave us a review: https://www.ads-software.com/plugins/facebook-for-woocommerce/#reviews

Cheers!

Hi @adventuregraphics,

You would only connect to wc-connect-test.skyverge.com if you modified the proxy URL using the wc_facebook_connection_proxy_url filter.

Can you check if you don’t have a filter in your code like the one below:

add_filter( 'wc_facebook_connection_proxy_url', function() {
    return 'https://wc-connect-test.skyverge.com/auth/facebook/';
} );

If you do, please remove it. Alternatively, please make sure you’re using the latest version of the plugin.

• This reply was modified 2 years, 4 months ago by Rodrigue T .a11n.
• This reply was modified 2 years, 4 months ago by Rodrigue T .a11n.

Hi @tuomonurkkala,

Yes I looked this article before but how should I fix this problem when the size is for example 37-40? Should I have the size 38.5 so it would be in the middle of the size? I have this same problem for a lot of products.
Could google fit the problem so I could have the size for example in 37-40?

Google needs to match the size you provided to a set of standard sizes shown to people shopping online. Unfortunately, 37-40 is not a correct value.

Learn more about what types of values are recognized

Hello @missadventures,

Glad you’ve been able to get the connection between FB and WooCommerce working.

Related: I just wish I could get IG shopping approved. That’s the whole reason I disconnected and tried to reconnect. What a mess. As a test, last week I tried to connect a new Shopify shop and a new WooCommerce shop to FB/IG. The Shopify shop is now live on both FB/IG without much heavy lifting. The WooCommerce shop is only on Facebook. :-/

Regarding your question about connecting your WooCommerce shop to Instagram, At the moment, Instagram shopping/checkout support is not available through the Facebook for WooCommerce extension. Please refer to the documentation to learn more.

Hello there,

I am optimizing this site and do not want to use Jetpack. When I go to deactivate it I get a warning saying that WC Payments will no longer work

Jetpack is powering other plugins on your site. If you disconnect, these plugins will no longer work.

WCPay will work without the Jetpack plugin. However, there might be another plugin installed that is triggering this warning.

Could you share your system status report to see if we can help identify what might need Jetpack on your site?

Thanks,

R

Hello there,

Can someone please explain exactly what the checkbox titled “Send product data to Square” does or how it functions?

You can share products and inventory between Square and WooCommerce, which helps keep each system up-to-date whether you process a transaction via Square or WooCommerce.

The Product system of record configuration will determine how product data is shared between the two and which one has the last word if there are differences between the two.

I’ve added hundreds of items to our WooCommerce site (no sales yet since the site isn’t launched), and transacted over 1,000 purchases in the last few months in our brick and mortar store…but still have no idea why I would (or should) select this box since I already have WooCommerce set-up as the master inventory source on WordPress, and I have our Square account synced up……

Shouldn’t WooCommerce & Square communicate with each other automatically to update product inventory whether something sold online or in the store, by default / automatically?

Yes. If you sell via multiple channels (e.g. in-person with Square POS and online), we recommend setting Square as your system of record. Using Square as the system of record is especially helpful if inventory is shared between Square locations. In this case, WooCommerce Products will be overwritten with data from the Square product catalog.

You can read learn more about product syncing on the WooCommerce Square documentation:
Product system of record

Thanks for letting us know. In light of the above, I’ll mark this thread as resolved. Let us know if you need more help.