Rupok

Hi @leonela43

I think you’re rating the wrong product as it doesn’t make any sense. Both Essential Addons and Elementor allow you to design on your own by all the provided controls for each element. So, it’s really up to you what you are designing. It doesn’t enforce you any design. Would you kindly clarify which design you are pointing to? We’d love to check and improve if there’s something on us.

Cheers!

Hi @alexmansfield

I got your point about that optional tracking notice. Lots of plugin uses this to determine proper compatibility with other plugins they are using. And yes, we have a pretty good roadmap for this plugin and we want to keep improving the plugin and need feedback support from the users. Hope you will keep using the plugin and support us to continue the development.

Have a nice day!

Hi @netto

We have released an update and removed the setup wizard completely, so there’s no more distraction I believe. We’ll be more careful to add new features and will surely keep it minimal.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Just putting a negative review won’t help much while positive feedback could change things differently. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hi @rehhoff

We have released an update and removed the setup wizard completely, so there’s no more distraction I believe. We’ll be more careful to add new features and will surely keep it minimal.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Just putting a negative review won’t help much while positive feedback could change things differently. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hi @matthewhollett

We have released an update and removed the setup wizard completely, so there’s no more distraction I believe. We’ll be more careful to add new features and will surely keep it minimal.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Just putting a negative review won’t help much while positive feedback could change things differently. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hi @christophrado

I understand your disappointment. We have released an update and removed the setup wizard completely, so there’s no more distraction I believe. We’ll be more careful to add new features and will surely keep it minimal.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Just putting a negative review won’t help much while positive feedback could change things differently. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hi @alexmansfield

I understand your disappointment. We have released an update and removed the setup wizard completely, so there’s no more distraction I believe. And while you just want to disable comments, there are lots of feature requests for WP CLI support, disabling comments through REST-API and XML-RPC, and so on. So we had to keep developing the relevant features people are requesting when we took over. There are lots of different use cases among this million of users. However, we’ll be more careful to add new features and will surely keep it minimal.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Just putting a negative review won’t help much while positive feedback could change things differently. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hi @timenoguy

Thanks for sharing your feedback though there are other ways to do that without putting a negative review. We have released an update and removed the setup wizard completely, so it won’t be distracting anymore. I understand you might like the default WordPress admin design but lots of plugins developers choose to go for a bit out of the box design. For this plugin, the UI is still fairly simple, with just a bit polished color scheme. Nothing distracting here I believe. And this plugin was not actively developed for a while, so “optimized things” is not a joke, we had to fix compatibility with the latest WordPress and PHP version hence needed to optimize a few things. It’s an open-source project, you can go through commits and check the codebase.

I hope you will keep using the plugin and share your valuable feedback so we can keep improving and up to date with time. Feel free to get in touch with our support if you have anything to share.

Cheers!

Hey @cie06

WordPress now doesn’t block the backend even if you face a fatal error unless you are using old WordPress installation. However, do you have FTP access? Can you kindly send a ticket to our support email so we can assist better?

Thanks!

Hey @polywogg

The concept of this block directory is very new and things changing all the time and we’re adjusting to keep it working. So giving negative review won’t really help much. We’d appreciate it if you create a support ticket instead so we can check the issue and help you and improve the block.

Thanks for understanding.

Hi @nadanada

If the subscription is active somehow or not canceled from the merchant, it might get renewed. However as we offer 100% moneyback guarantee, we issue a refund whenever a customer asks for any purchase. If the support said the refund was processed, it still might take some time to reflect on your statement. If you reply to your support ticket again, I can have a look and check deeply. This forum is not for Pro plugin’s support. Rest assured, our refund policy is very transparent and we process that on 100% time whenever someone asks.

Thanks!

Hi Stergos,

You can achieve that with the Multiple Knowledge Base feature which is a premium feature of BetterDocs. Here’s the documentation – https://betterdocs.co/docs/multiple-knowledge-base/

Hope this helps.

Thanks for informing. We’re going to release an update within next couple of days and it won;t be there anymore. Hope it will solve this permanently.

Hi @gwall

Sorry for the inconvenience you are facing. You can disable the WPDeveloper Feed widget from wp-admin page. We will remove this from next version.

Thanks!

Hi @motilifshitz

Hope you are doing well. We did not advertise that it’s available for Hebrew sites. We couldn’t say it’s 100% RTL-ready. However, for translation, you can use any translation plugin that works well with BetterDocs. So I think it’s not fair to rate the plugin for feature that we don’t offer. I hope you understand.

Thanks!