Rupok

Hi @noeski

Hope you are doing well. I have checked the issue deeply and replied to your ticket.

Cheers!

Hi @digitalbhavena

Hope you are doing well. Would you clarify what’s not working particularly? Did you try our support? If the Addons don’t work in general, how could 600,000+ use this actively? If you are facing any issue, you should contact support and report your issue to get solution.

Let me know your issue so I can look into this.

Hi @josetania

Thanks for your nice review. As you know we are actively developing the plugin, lots of new features and improvements are coming in the next version and hopefully, you will get more controls to change the design. If you use the Elementor page builder, you can already achieve any kind of design for the Knowledge Base. Please feel free to get in touch with support if you need assistance with this. Rest assured your feedback is addressed with utmost importance and we will improve it to get 5 stars review from you.

Cheers!

I have tested your site and as you are using a caching plugin, only one combined CSS is coming there so can’t verify this.

Hi @vijayp4you,

It already uses assets on-demand, there’s no unused or unnecessary CSS or JS. Can you provide me your URL or a screenshot so I can have a look?

Thanks!

Hi there,

Sorry to hear that you are having problem. Let me check your ticket and find out the issue you are facing.

Thanks!

Hi @pijag

This sounds unusual. It works fine with Gutenberg. However, we’d like to test a bit deeper to see if there’s any conflict. Which theme you are using? Is it possible to share your URL? If not here, you can send over through live chat or ticket so we can have a look and investigate the issue better.

Thanks!

Hi @ipuiuna

There should not be any unnecessary notice in the plugin now. Would you kindly send the screenshot of any notice to our support ticket?

Thanks!

Hi @danielt23

Hope you are doing well. Sorry to see you disappointed. While I can relate the issue with Flip carousel as it uses some CSS3 properties that might not work on every browser. Regarding Restricted Content and Calendar, there’s the option to set width, I think static width in pixel value causing this. We have a dedicated team working to improve the quality of the plugin every day, so it’s disappointing if you feel this way. We’ll surely address the issues if you can point out specifically. And I think we have proper documentation here – https://essential-addons.com/elementor/docs/

We had the admin notice for some time but we have removed that a long time ago. Make sure you are using the updated version. Also definitely you should be able to cancel your subscription, here’s the guide – https://wpdeveloper.net/docs/faq/cancel-my-subscription/

If you need any assistance or already created a ticket, please share any reference for your ticket so I can have a look.

Hi @ventrykaren

Thanks for your feedback. Let us know what we could improve to get 5 stars from you. Regarding the pro version, it supports the ongoing development and we could provide more in the free version. For great quality and better security for your websites, regular updates are very important and that’s what we are doing by the premium version. Please feel free to send us your feedback so we could improve the plugin even more.

Thanks for understanding. Have a nice day!

Hi @dmnitish

Hope you are doing well. Which share button you are looking for? Elementor already have Social Share button – https://d.pr/i/XBMZmT

Let me know what else you are looking for and what we could improve to get 5 stars from you!

Hi @itmonitor

Thanks for providing the URL. Initially, I have tested your site with GTMetrix and don’t see anything related to Essential Addons particularly. Since you are using a caching plugin and the files are coming as minified, it’s hard to investigate the issue here. It would be great if you get in touch with our support and provide a bit more information there. We’ll surely look deeper into this and find the issue.

Do not share any sensitive information here as it’s an open forum.

Thanks!

Hi @itmonitor

Hope you are doing well. Though we don’t have anything in recent updates that might cause this, we’ll be happy to look deeper into this. It would be great if you could create a support ticket and leave your website URL so we can test and investigate the issue. Rest assured, we’re always focusing on website performance and keeping it as lite as possible to have a lesser impact on loading time. We’ll surely improve if we can detect any issue. Thanks for reporting this and your co-operation is highly appreciated.

Have a nice day!

Thanks for sharing your feedback. Feel free to get in touch if you need any assistance with the plugin.

Have a nice day!

Hi @alabius

Thanks for your review. Would you kindly let us know what we could improve to get 5 stars review? We are always listening to the customers and improving the plugin. So feel free to give your feedback.

Have a nice day!