Hi,
The button will only appear for users who opted out by clicking “No – don’t import my wordpress comments” on the first step of blog registration. If you believe you chose this option, you upgraded to 2.36 and you still don’t see the “copy comments” button when you open Livefyre under the “comments” section of wordpress admin, let us know so we can look into what might cause that.
Thanks,
Chris Becker
Lead Engineer – Livefyre.com
chris[at]livefyre.com