rebelidealist

Hello there!

Thank you for highlighting this. We apologize for the delay. We weren’t able to replicate this issue.

Could you please contact us with all relevant details so we may further investigate? We can be contacted at [email protected].

We very much look forward to your message.

Hi @rogeriodec!

Thanks for bringing this to our attention. We’re elated to confirm that this log has been updated.

Sincerely,
Donorbox Support

Hello,

Thank you for sharing this issue.

I’m elated to confirm that the screen_Icon function has been removed, which should resolve this error.

However, if this issue persists, could you please send us further details at [email protected]? We’d love to continue our investigation.

Hi there,

Thanks for reaching out to us and for the kind words.

Yes, our plugin is active and very much in use. We actively support the widget and recently updated the plugin. You can learn more from this guide.

You can also check out our Getting Started Guide for more help. Once you customize your form, it is already live and your donors can start donating immediately.

Please note we have a support team that can be contacted 24 hours a day during the week and is also available to answer your questions during weekends as well. Reach out to us using the following link if you have any questions: https://donorbox.org/pt/contact

Regards

• This reply was modified 3 years, 9 months ago by rebelidealist.

Hi there,

I have looked over your account and noticed that UTM parameters are being recorded for your donations with feedbhm.org showing as the source. To see this information you can download a CSV file of all your donations.

Please note we have a support team that can be contacted 24 hours a day during the week and is also available to answer your questions during weekends as well. Please reach out to us using the following link if you have any questions: https://donorbox.org/pt/contact

Regards

Hi there,

The widget has recently been updated to version 7.1.2 and you can learn more about this update here.

Don’t hesitate to contact us at the following link if you have any questions: https://donorbox.org/pt/contact

Thanks

Hi there,

Thanks for reaching out to us.

Test cards will not work on our platform, I’m afraid, but we do have a demo site where you can use test cards. For more on this please refer to this guide.

Feel free to reach out to our support team using the following link if you have any questions: https://donorbox.org/pt/contact

Best regards

Thank you for your review of Donorbox. We appreciate your feedback. We are constantly adding support for new languages and currencies. So, if there is a particular language or currency you would like us to support, please drop us a support ticket here.

Thanks @drummingdog. We recently released an update on Quarterly donations, you can check out here – https://donorbox.org/nonprofit-blog/accept-quarterly-recurring-donations-with-donorbox/.

Happy to help you with anything. Please reach us out at [email protected], if you have any more queries.

Cheers,
Donorbox.

Glad Donorbox is working well for you Ashif! Good luck with your fundraising.

Best,
Donorbox

Thanks @wpshouter. ?? Good to hear how successful your client has been with Donorbox — amazing work. Keep it up!

Best,
Donorbox

Thank you for the kind words @fortheanimals! We really appreciate the feedback.

Cheers,
Donorbox

Thanks, Symatic Solutions! Email us at support [at] donorbox.org if you need any help along the way.

Thanks for the review @darshik

Hello Smrajib,

Thanks for writing in.

By donation options, I assume you mean the default amounts. To display amounts vertical as a radio button option, you will have to add a small description to any/all the default amounts.

For adding custom CSS, Donorbox recently added a field to add custom CSS to the donation form editor. Refer to our guide here https://donorbox.freshdesk.com/support/solutions/articles/14000083089-how-to-add-custom-css-to-the-donation-form.

Feel free to write to us at [email protected] if you need any assistance.