redilson

Thank you. I have the Pro version and I didn’t see the option. Can you point me to where it is?

That’s great, thank you!

Considering that Stripe doesn’t allow Level 3 by default, it seems like something that the plugin shouldn’t send at all in the first place possibly?

Yes, the error is only in the Stripe logs, not on the site itself or Woocommerce logs. Is there a way to turn off Woocommerce from sending that level 3 request? It seems like sending multiple requests would slow down the checkout process, which currently sites at about 8-10 seconds.

We’ve had one order, so you’re saying that it shouldn’t do the error again even if Woocommerce sends the level 3 data on following orders?

Thank you for the assistance.

This was a response from Stripe when I talked to them via chat:

Thank you for your patience.
The “parameter_unknown – level3” error message, is something that comes up when using the Woocommerce plugin. I did some research and found that the team at Woocommerce is already working towards finding a solution:
https://www.ads-software.com/support/topic/received-unknown-parameter-level3/
The invalid_request_error appears when an API request has invalid parameters, taking the “parameter_unknown – level3” error message, it is very likely that both of them are linked together.
The third error message means that the payment method attached to the Paymentintent API, can not be used with this specific API. This error message would mean that you need to use another payment method, or use another API, although taking the information above into consideration.
I can’t confirm if this is or isn’t something to worry about, and generally I would recommend getting in touch with Woocommerce directly.
They are aware of the situation and should be able to offer you more insight about this.

That appears to have done the trick. Thanks for the tip!