ReferralCandy

@khanhvo Are you using the default Woo-Commerce checkout or are you using some other plugin? Are you able to share your store url please?

Thanks,
Glenn

@khanhvo Are you able to confirm which version of the ReferralCandy app (is it 2.5.2) and which version of Woo-commerce you are using?

Thanks,
Glenn

Thanks for raising this, we are looking into this and will get back to you shortly.

Regards,
Glenn

@tigroumeow Hey Tigrou;

I’m having the same REST API issue, official code below.
I followed all the steps in /fix-wordpress-rest-api/;

REST API is working, wp-json displays a result

Looked at PHP Error Logs, everything seems to be working;

Checked Network Activity, no issues around

Can you help me get it working?

URL: https://www.referralcandy.com/blog/wp-json/media-cleaner/v1/all_settings/
CODE: NO-ROUTE
MESSAGE: The API can't be accessed. Is Rest API enabled?

{"code":"rest_no_route","message":"No route was found matching the URL and request method","data":{"status":404}}

Hello @aascencio,

Sorry to hear about your recent experience. We’d love the opportunity to work with you and possibly implement the kind of integration you had in mind. It sounds like you are looking for a seamless solution that will not direct your customers away from your website when trying to get their referral link. If yes, we can do this by embedding a sharing page on your actual website – we can help you implement this.

Regarding our response time, we responded to your email just 4 hours after, while the chats you sent us were replied to within minutes. I apologize if these were not expedient enough, we’ll keep improving this. By the way, we sent several follow up emails to you but have not heard back. Please do write us when you get a chance.

Lastly, if you have any other concerns you need us to address, you can direct those to [email protected]. Looking forward to hearing from you. ??

Hi Lucas!

Thank you for catching this and putting up a topic for others to see. We have updated the plugin with the proposed fix and the integration page should be working fine now for the new version(v2.0.1). ??

Hi @nelsonleemiller! We apologize for not responding sooner.

It could be a number of different things that may have caused that error. We’ll need more details to troubleshoot. If you could please get in touch with us here: https://www.referralcandy.com/contact-us, we’ll be sure to get back to you immediately!

• This reply was modified 7 years, 8 months ago by ReferralCandy.

Hello @aneta9,

We are so sorry to hear about your recent experience. Wanted to let you know that we received only 1 message from the email associated with your ReferralCandy account and that a response to that was made just a couple of hours after we had received it. We’ve also sent several follow up emails but have not heard back. Please do write us back when you get a chance.

Lastly, if you have any other concerns you need us to address, you can direct those to [email protected]. Looking forward to hearing from you. ??