reganinc
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Forum: Fixing WordPress
In reply to: Several Errors to a now blank white pageOK, I will definitely be more careful in the future and proactive in backing everything up. Thanks again for your help!
Forum: Fixing WordPress
In reply to: Several Errors to a now blank white pageThank you both for helping me out with this. I ended up calling them back and asked them to do the restore. I would really like to change hosting sites after this is all fixed.. do either of you have any good recommendations?
Forum: Fixing WordPress
In reply to: Several Errors to a now blank white pageI have a backup of the public_html and web folders in FTP but that’s it. Can I do anything with that?
I would love to switch hosting companies at this point, if I can just get my site back first.
Forum: Fixing WordPress
In reply to: Several Errors to a now blank white pageJeb,
You are correct that I used the same existing database and that is the entire mess up that I made.
I spoke with a WP Developer who fixed as much as she could but said that I need to have the hosting company restore the database to a few days ago.
I just got off the phone with them and they want $99/month for that service. I think that is outrageous and cannot afford that. I asked them if I could remove the new installation from the database and she said that wasn’t an option.
A separate database costs an additional $15/month. This is the worst hosting company ever!
Forum: Fixing WordPress
In reply to: Several Errors to a now blank white pageI can try!
So I have an existing WordPress site hosted by hostway.com. I want to keep that site up while I build a new one. I was told I could do so by using a subdirectory (mysite.com/subdirectory). So I clicked on the WP icon on my hosting site and in filling out all of the information created a subdirectory. They are both on the same mySQL database.
so mysite.com is a blank page
mysite.com/subdirectory is now like a cached version of the welcome page from WP
mysite.com/wp-admin reroutes to an update wordpress database
mysite.com/subdirectory/wp-admin was working until I changed something else and is now a blank pageI think I’ve tried so many different things that I’ve completely screwed it up. It’s time to call in help.