renko

Hi @abstract102,

You have to build the URL by yourself when you are redirecting the customer to custom TYP and you are free to name the parameter as you want.

Another hack that I did where you don’t need to change the URL parameter is the following:

You change the plugin code. In ../plugins/duracelltomi-google-tag-manager/integration/woocommerce.php, find the text:

$order_id = empty( $_GET[‘order’] ) ? ( $GLOBALS[‘wp’]->query_vars[‘order-received’] ? $GLOBALS[‘wp’]->query_vars[‘order-received’] : 0 ) : absint( $_GET[‘order’] );

and replace all $_GET[‘order’] with example: $_GET[‘order_id’] or any paramter name you want.

Keep in mind that this is not the best approach and you have to update this piece of code each time you will update the plugin. But at least it works.

Hope that this will help you.

Have a nice day,
Rene

@zackgilbert thank you very much for your answer ??

I will try like this and hope for the best. I will definitely give you 5 stars now for your hard work for the plugin and amazing support.

Thank you again and looking forward to new updates,
Rene

Hello @zackgilbert thank you for your fast response, I really appreciate it!

Ok, then I will do it like this, by parsing, until other solution comes out.
Just one more question, to double-check. Is this “0-site” string present only at the beginning of the string where all completed page ids are collected? So is there only one occurrence of this additional string at the beginning or it can be added before each side id also?

I am asking this, just to be sure to parse out the data correctly. If it is present only at the beginning I can just easily cut it off.

Thank you once again.
Cheers,
Rene

Hello Thomas,

Thank you for your answer! Great info I changed the url parameter to order and it works perfectly.

Thank you for your support and best regards,
Rene

Hello Dominik,

Thank you for your reply.

My thank you page URL looks like following:

https://mydomain.com/thank-you-product1/?key=wc_order_123jdhsh234&order_id=123

Please see here the url: https://prnt.sc/qyyl6g

Must the URL be constructed as you posted in your answer? Is it necessary to put the order number between slashes?

Thank you,
Rene

Hello Thomas (@duracelltomi),

I investigated the issue a little bit more and print out some data to console from your plugin /integration/woocommerce.php

I set the output to log right after the 408 line where you get the value of $order_id and $order_key. It turned out that the $order_id variable is 0 on my custom thank you page. I passed the key and order_id as a parameter in URL and the key parameter is read from URL and successfully assigned to $order_key variable, but order_id not. I also attaching the screenshot of my investigation in the link below.

https://prnt.sc/qyyl6g

Do you have any idea why this happened?

Thank you and kind regards,
Rene

Hello Thomas,

Thank you very much for your fast answer.

My custom thank you page has both parameters, key and order id in URL and also woocommerce_is_order_recieved_page is called on the page, but I still cannot receive the gtm4.wp.orderCompletedEEC data.

https://prnt.sc/qxk6kh

Must all WordPress/WooCommerce hooks and conditional functions be present on my page, or the URL parameters and woocommerce_is_order_recieved_page should work?

Thank you very much and best regards,
Rene

Hello Paul,

Thank you very much for information.

Kind regards,
Rene

Hello,

I replied you more than 5 months ago, but you closed the ticket with no solution. Can you please look into the issue again?

Thanks,
Rene

Hi @dingdang thaks for advice. I don’t have enabled the 3D security and it still does not work.. However it looks like I have to live with this problem ??

Hi nixiack8,

Sorry for late answer, I was on business trip and I did not find a time to try this out.

But now I tried everything you wrote above, but nothing solved the problem. Even if I disable all plugins except Woocommerce and Braintree and switch back to Twenty Seventeen thene using Health Check plugin, the problem is still the same.

However below I am sending you the debug information from health check plugin.

I also attached the links of screenshots.
#1 Health check basic information
https://prnt.sc/j232kq

#2 Non-shop page with Woocommerce checkout (using woocommerce [woocommerce_checkout] shortcode, where I still cannot type anything into fields, even if all plugins are disabled and theme is Twenty Seventeen
https://prnt.sc/j232rg

#3 Non-shop page with Woocommerce checkout (using woocommerce [woocommerce_checkout] shortcode, where PayPal button is not displayed, even if all plugins are disabled and theme is Twenty Seventeen
https://prnt.sc/j232xm

#4 Default Woocommerce shop page checkout, where I can type into fields and also PayPal button is enabled.
https://prnt.sc/j233ab
https://prnt.sc/j23347

##Information from health check plugin##
### WordPress ###

Version: 4.9.3
Language: sl_SI
Permalink structure: /%category%/%postname%/
Is this site using HTTPS?: Da
Can anyone register on this site?: No
Default comment status: open
Is this a multisite?: No
User Count: 3
Communication with www.ads-software.com: www.ads-software.com is reachable
Create loopback requests: The loopback request to your site completed successfully.

### Active theme ###

Name: Twenty Seventeen
Version: 1.4
Author: WordPressova ekipa
Author website: https://sl.www.ads-software.com/
Parent theme: Not a child theme
Supported theme features: wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider, woocommerce, post-thumbnails, automatic-feed-links, title-tag, menus, html5, post-formats, custom-logo, customize-selective-refresh-widgets, editor-style, starter-content, custom-header, widgets

### Other themes (3) ###

FitnessZone (fitnesszone): Version 3.1 by designthemes
Twenty Fifteen (twentyfifteen): Version 1.9 by Ekipa WordPressa
Twenty Sixteen (twentysixteen): Version 1.4 by WordPressova ekipa

### Must Use Plugins (1) ###

Health Check Disable Plugins: Version 1.3

### Active Plugins (3) ###

Health Check: Version 1.0.1 by The www.ads-software.com community
WooCommerce: Version 3.3.1 by Automattic
WooCommerce PayPal Powered by Braintree Gateway: Version 2.1.1 by WooCommerce

### Inactive Plugins (29) ###

ActiveCampaign: Version 6.2.12 by ActiveCampaign
bbPress: Version 2.5.14 by The bbPress Community
BuddyPress: Version 2.9.3 by The BuddyPress Community
Contact Form 7: Version 5.0 by Takayuki Miyoshi
DesignThemes Core Features Plugin: Version 2.2 by DesignThemes
Duplicator: Version 1.2.34 by Snap Creek
Jetpack by WordPress.com: Version 5.8 by Automattic
Layered Popups: Version 6.27 by Halfdata, Inc.
LayerSlider WP: Version 6.5.7 by Kreatura Media
Like This: Version 1.6.2 by Rose Pritchard
PixelYourSite: Version 5.2.1 by PixelYourSite
Really Simple SSL: Version 2.5.25 by Rogier Lankhorst
Redirection: Version 3.2 by John Godley
s2Member Framework: Version 170722 by s2Member / WebSharks, Inc.
Slider Revolution: Version 5.4.3.1 by ThemePunch
The Events Calendar: Version 4.6.8 by Modern Tribe, Inc.
Timetable Responsive Schedule For WordPress: Version 3.9 by QuanticaLabs
Unyson: Version 2.7.12 by ThemeFuse
Visual Composer Templates Library: Version 1.0.2 by SophieRepo
WooCommerce Max Quantity: Version 1.5.1 by Isabel Castillo
WooCommerce PayPal Express Checkout Gateway: Version 1.5.1 by WooCommerce
WooCommerce PayPal Pro: Version 2.2 by wp.insider
WooCommerce Single Product Checkout: Version 0.7 by Varun Sridharan
WP-TopBar: Version 5.36 by Bob Goetz
WPBakery Visual Composer: Version 5.2.1 by Michael M – WPBakery.com
WP Force SSL: Version 1.3 by Kostas Vrouvas
WPForms Lite: Version 1.4.5.2 by WPForms
YITH WooCommerce Wishlist: Version 2.2.1 by YITHEMES
YouTube: Version 11.8.5 by EmbedPlus Team

### Media handling ###

Active editor: WP_Image_Editor_Imagick
Imagick Module Version: 1684
ImageMagick Version: ImageMagick 6.9.4-10 Q16 x86_64 2017-11-14 https://www.imagemagick.org
Imagick Resource Limits:
area: 125 GB
disk: -1
file: 786432
map: 125 GB
memory: 63 GB
thread: 1
GD Version: bundled (2.1.0 compatible)
Ghostscript Version: 8.70

### Server ###

Server architecture: Linux 2.6.32-896.16.1.lve1.4.51.el6.x86_64 x86_64
PHP Version: 5.6.35 (Supports 64bit values)
PHP SAPI: litespeed
PHP max input variables: 1000
PHP time limit: 300
PHP memory limit: 256M
Max input time: -1
Upload max filesize: 2M
PHP post max size: 8M
cURL Version: 7.54.0 OpenSSL/1.0.2k
SUHOSIN installed: No
Is the Imagick library available: Yes

### Database ###

Extension: mysqli
Server version: 10.0.34-MariaDB
Client version: 10.0.34-MariaDB
Database prefix: wpto_

### WordPress constants ###

ABSPATH: /home/gallaosc/public_html/clone.go-buildyourself.si/
WP_HOME: Undefined
WP_SITEURL: Undefined
WP_DEBUG: Disabled
WP_MAX_MEMORY_LIMIT: 256M
WP_DEBUG_DISPLAY: Enabled
WP_DEBUG_LOG: Disabled
SCRIPT_DEBUG: Disabled
WP_CACHE: Disabled
CONCATENATE_SCRIPTS: Undefined
COMPRESS_SCRIPTS: Undefined
COMPRESS_CSS: Undefined
WP_LOCAL_DEV: Undefined

### Filesystem permissions ###

The main WordPress directory: Writable
The wp-content directory: Writable
The uploads directory: Writable
The plugins directory: Writable
The themes directory: Writable
The Must Use Plugins directory: Writable

Hi,

Thanks. Ok I will try one more time with theme switch and disabling all plugins.. I already did that but the error was still the same.

But I will try another time and let you know.

Best regards,
Rene

Hi nixiack8,

I copied everything from status Woocommerce window below. If you need any additional info. please do not hesitate to contact me. Thanks for support.

///WooCommerce > Status

### WordPress Environment ###

Home URL: https://go-buildyourself.si
Site URL: https://go-buildyourself.si
WC Version: 3.3.1
Log Directory Writable: ?
WP Version: 4.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: sl_SI

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.0.28
PHP Post Max Size: 10 MB
PHP Time Limit: 90
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.0.2n

SUHOSIN Installed: –
Max Upload Size: 10 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.2.6
WC Database Prefix: wpto_
Skupna velikost podatkovne zbirke: 29.58MB
Velikost podatkov podatkovne zbirke: 28.42MB
Velikost kazala podatkovne zbirke: 1.16MB
wpto_woocommerce_sessions: Podatki: 0.04 MB + kazalo: 0.00 MB
wpto_woocommerce_api_keys: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_attribute_taxonomies: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_downloadable_product_permissions: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_order_items: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_order_itemmeta: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_tax_rates: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_tax_rate_locations: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_shipping_zones: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_shipping_zone_locations: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_shipping_zone_methods: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_payment_tokens: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_payment_tokenmeta: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_woocommerce_log: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_bp_activity: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_bp_activity_meta: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_bp_friends: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_groups: Podatki: 0.02 MB + kazalo: 0.05 MB
wpto_bp_groups_groupmeta: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_groups_members: Podatki: 0.02 MB + kazalo: 0.09 MB
wpto_bp_messages_messages: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_messages_meta: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_messages_notices: Podatki: 0.02 MB + kazalo: 0.02 MB
wpto_bp_messages_recipients: Podatki: 0.02 MB + kazalo: 0.08 MB
wpto_bp_notifications: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_bp_notifications_meta: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_bp_user_blogs: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_user_blogs_blogmeta: Podatki: 0.02 MB + kazalo: 0.03 MB
wpto_bp_xprofile_data: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_bp_xprofile_fields: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_bp_xprofile_groups: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_bp_xprofile_meta: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_commentmeta: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_comments: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_event_hours: Podatki: 0.01 MB + kazalo: 0.01 MB
wpto_huge_it_videos: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_huge_it_video_params: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_huge_it_video_players: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_layerslider: Podatki: 0.06 MB + kazalo: 0.00 MB
wpto_layerslider_revisions: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_links: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_options: Podatki: 2.17 MB + kazalo: 0.05 MB
wpto_postmeta: Podatki: 2.40 MB + kazalo: 0.21 MB
wpto_posts: Podatki: 22.83 MB + kazalo: 0.18 MB
wpto_redirection_404: Podatki: 0.29 MB + kazalo: 0.07 MB
wpto_redirection_groups: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_redirection_items: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_redirection_logs: Podatki: 0.01 MB + kazalo: 0.01 MB
wpto_revslider_css: Podatki: 0.09 MB + kazalo: 0.00 MB
wpto_revslider_layer_animations: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_revslider_navigations: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_revslider_sliders: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_revslider_slides: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_revslider_static_slides: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_signups: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_termmeta: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_terms: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_term_relationships: Podatki: 0.03 MB + kazalo: 0.07 MB
wpto_term_taxonomy: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_ulp_campaigns: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_ulp_campaign_items: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_ulp_layers: Podatki: 0.17 MB + kazalo: 0.00 MB
wpto_ulp_popups: Podatki: 0.05 MB + kazalo: 0.00 MB
wpto_ulp_subscribers: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_ulp_targets: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_ulp_webfonts: Podatki: 0.05 MB + kazalo: 0.01 MB
wpto_usermeta: Podatki: 0.02 MB + kazalo: 0.02 MB
wpto_users: Podatki: 0.00 MB + kazalo: 0.01 MB
wpto_wc_download_log: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_wc_webhooks: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_yith_wcwl: Podatki: 0.00 MB + kazalo: 0.00 MB
wpto_yith_wcwl_lists: Podatki: 0.00 MB + kazalo: 0.01 MB

### Post Type Counts ###

attachment: 95
dt_galleries: 8
dt_workouts: 4
forum: 7
gvp: 1
nav_menu_item: 11
oembed_cache: 1
page: 112
post: 3
product: 6
revision: 1548
shop_webhook: 1
topic: 5
tribe_events: 7
tribe_organizer: 2
tribe_venue: 6
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (19) ###

LayerSlider WP: od Kreatura Media – 6.5.7
ActiveCampaign: od ActiveCampaign – 6.2.12
DesignThemes Core Features Plugin: od DesignThemes – 2.2
Jetpack by WordPress.com: od Automattic – 5.8
WPBakery Visual Composer: od Michael M - WPBakery.com – 5.2.1
Layered Popups: od Halfdata
Inc. – 6.27

PixelYourSite: od PixelYourSite – 5.1.0 – Ni bilo preizku?eno z aktivno razli?ico WooCommerce-a
Really Simple SSL: od Rogier Lankhorst – 2.5.25
Redirection: od John Godley – 3.2
Slider Revolution: od ThemePunch – 5.4.3.1
Like This: od Rose Pritchard – 1.6.2
Unyson: od ThemeFuse – 2.7.12
Visual Composer Templates Library: od SophieRepo – 1.0.2
WooCommerce PayPal Powered by Braintree Gateway: od WooCommerce – 2.1.1
WooCommerce Max Quantity: od Isabel Castillo – 1.5.1 – Ni bilo preizku?eno z aktivno razli?ico WooCommerce-a
WooCommerce: od Automattic – 3.3.1 – 3.3.3 je na voljo
WP Force SSL: od Kostas Vrouvas – 1.3
YITH WooCommerce Wishlist: od YITHEMES – 2.2.1
YouTube: od EmbedPlus Team – 11.8.5

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: EUR (€)
Currency Position: right
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

### WC Pages ###

Osnova trgovine: #5 - /trgovina/
Ko?arica: #6 - /kosarica/
Zaklju?ek nakupa: #7 - /zakljuci-nakup/
Moj ra?un: #8 - /moj-racun/
Pogoji poslovanja: ? Stran ni nastavljena

### Theme ###

Name: FitnessZone
Version: 3.1
Author URL: https://themeforest.net/user/designthemes/
Child Theme: ? – ?e spreminjate WooCommerce na nadrejeni temi
ki je niste zgradili sami
svetujemo
da uporabite podrejeno temo. Kako ustvariti podrejeno temo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Braintree (Credit Card) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Save to Log

### Braintree (PayPal) ###

Environment: Production
Tokenization Enabled: –
Debug Mode: Save to Log

Hello,

I tried to diable all plugins (except Woocommerce and Braintree payment gateway) and switch theme to Twenty Seventeen, but the problem is still the same.

When I add the item to the cart using url parameters (https://go-buildyourself.si/nakup/prehranski-nacrt/?clear-cart&add-to-cart=5019) and show the woocommerce checkout page using shortcode [woocommerce_checkout], I cannot type anything to my Braintree credit card form and also the PayPal button does not show..

As I described above, when checkout page is loaded from cart page there is an iframe tag comes up when, which contains the text boxes, but when the page is loaded directly, the iframe code is missing.

Regards,
Rene

Hi,

I will try that in a few hours and get bact to you.

Thanks,
Rene