retainful

Hey

Thank you so much for pointing out. Fixed the typo in the url.
The extra “W” does deserve a long, one-way vacation, for sure. ??

Hi

Thank you for reaching out. The scenario you are describing is clearly an abandoned cart. The plugin would send the email if the recovery email templates are configured an enabled?

Can you check
– If you have created and enabled the Email Templates for recovery ?
– In Settings sections, May I know the value set for the parameter: “When to consider a cart as abandoned cart” ?

Is it possible to send us the screenshots through the Live Chat system in our website https://www.retainful.com ?

Let us help you.

Hi

Yes. You were right.
We have now added the strings to the POT file.
Here is the updated package with the missing strings.
https://github.com/retainful/woocommerce/releases/download/1.2.5-alpha/retainful-wordpress.zip

We will be including these updates in the next release.

Also used a layout file for rendering the cart table

So you can override the layout file at your theme level.
I have given instructions in this thread:
https://www.ads-software.com/support/topic/cart-image-broken/

Hope this helps.

Hi

Let us check this with the LOCO Translate and update you shortly.

Forgot to note:

You will need to remove the existing version of the plugin and then install the updated package with the fix.

Hi

Thank you for reporting the issue.
@spoonofmilk @mediablox
We have fixed the issue. Here is the updated package
https://github.com/retainful/woocommerce/releases/download/1.2.5-alpha/retainful-wordpress.zip

The pre-release can also be found here:
https://github.com/retainful/woocommerce/releases/tag/1.2.5-alpha

@spoonofmilk

You can edit the contents of the {user_cart} contents by writing an override.

Copy the contents of this file

/wp-content/plugins/retainful-next-order-coupon-for-woocommerce/src/admin/templates/abandoned_cart.php

to

/wp-content/themes/<YOUR_THEME>/retainful/templates/abandoned_cart.php
(You will have to create the file in the above path)

Edit /wp-content/themes/<YOUR_THEME>/retainful/templates/abandoned_cart.php

and change its layout or contents.

Hope this helps ??

If you face any difficulty, feel free to reach out at https://www.retainful.com/support

Hi

Thank you for reaching out.
We are yet to add WPML compatibility. It is already in our TODO List.
We will soon be adding the compatibility.

Hi

We have this fixed in the recent releases. So let us mark this as resolved.

Hi

Thank you for reaching out.
Is it possible to provide the link received in the email through our support request form at https://www.retainful.com/support

Or please use the Live Chat button at the bottom right of the website to send the information.

Let us assist you.

Thank you for contacting us over the support channel.
We have the issue fixed ??

Thanks
Ram

Hi

Were you placing the order from the backend or at the front end ?
Can you please try placing an order from the front end ?

And yes, the basic coupon functionality works without connecting to the API.

Can you please submit a support request via the Live Chat option at https://www.retainful.com

Thanks
Ram

You are welcome

It is possible in the free version itself.

We do not have any PRO versions…
Feel free to install it and give it a try.

Hi

It is possible to restrict the coupon code to apply for one or more selected products. You can choose the products that are eligible for the Next Order discount in the plugin settings -> Usage restrictions.

I guess we have also answered the question via the support channel at our website.

Hi

Yes. The coupon code for the next purchase is automatically generated.
It is also automatically included within their order notification email itself.

And the code is
– Unique
– Single use only

Hope this clarifies your doubts.