RexAK
Forum Replies Created
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Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Payment Terminal SupportApologies,
At this time, this is not a feature of the plugin.Hi,
Can you verify the version of the plugin you are using?
The current version does not verify CVV or AVS on line 523 of that file.
Subscriptions do not attempt to check CVV or AVS, as the subscription on uses a tokenized reference to a card, and thus, there is no reason or chance to verify AVS/CVV.Feel free to paste the whole line, or lines, of code in your response, or a screenshot link.
Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Authorize Only option issueHi,
I’m looking into this currently as a new feature. I’m guessing others may not need this, so I propose adding it in and allowing the admin to chose if the order should be processing or pending. I think a simple checkbox would do.
Haven’t heard back from you. Closing due to lack of activity.
Apologies for the delay. The Merchant Disabled error is being thrown from the CardConnect servers, and is listed here:https://developer.cardconnect.com/gateway-response-codes#gateway-response-codes
If you would, reconnect with your CC representative, and give them the code from their listings: ‘PPS 97 C “Merchant disabled“.’
While I cannot troubleshoot your particular issue from the front end of your site, if you’re receiving any official error message, I think your plugin is talking to CC servers. Perhaps there is something not setup correctly for your account? You may need to ask them to set your account up for WooCommerce, as I’ve seen that be an issue before.Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Set Order to “On Hold”Order statuses are managed by WooCommerce, not a gateway plugin (in most cases) You’ll need to look into an order status manager plugin for WooCommerce. This one is made by Woo itself: https://woocommerce.com/products/woocommerce-order-status-manager/
Plus, there are some functions.php snippets out there that let you indicate what happens to an order when its paid.
If there are enough requests, we may add this as a feature later.
I’ll need to know more about your setup. Theme, plugin version, WP version, URL, and errors in the console of the checkout page.
Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] how do i delete card a cardThere currently is no delete, but were are working on a new plugin version that manages saved cards in a better way. Apologies for the delay
Marking resolved for inactivity.
Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Display issues, and errorsApologies for the delay, seem like this is resolved – when I viewed your cart, things look good.
We cannot support every possible theme and custom configuration, but give it our best shot.
Typically, this would be a CSS issue and fixable with custom Iframe CSS settings in the Card Connect Woo setting area, or if using the JS version, with your theme’s CSS.Sincere apologies for the delayed response. Are you seeing the issue still? If so, reach out to your CardConnect rep and provide details and login info. You may have a plugin or theme conflict issue.
Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Issue with saving a cardThis is a duplicate of the question here: https://www.ads-software.com/support/topic/saved-payment-method/
Forum: Plugins
In reply to: [CardPointe Payment Gateway for WooCommerce] Saved payment methodHi, Apologies for the delay.
Your theme’s My Account area appears to be using an advanced feature, which CardConnect does not support at this time.
https://docs.woocommerce.com/document/advanced-payment-gateway-features/
We are looking into adding support for these methods in a future version.Hi @ccolotti,
I am not able to get to a checkout page on your site to view what you’re seeing, however, on some themes, you will need to add CSS in the CardConnect plugin, since the auto-style feature cannot detect a theme’s WooCommerce checkout field CSS (it tries it best.) Some themes use their own form fields.
Forum: Plugins
In reply to: [Login by Auth0] invalid_grantHi, thanks! Did not see this notification when sent. I’ll give this a test with a local copy and see what I can find.