Reza Khan

Hi @floraluna
Hope your issue was fixed. As we’re not getting any further response from you, we’re closing this thread. Please feel free to open a new thread if you need any assistance.

Regards

Hi @webdes44

Thanks for reaching us. By default there’s no banner section on the event single page. This banner isn’t coming from the plugin. We can see that the banner of event single page is coming from the theme you’re using. So the plugin has nothing to do with it. If you want to use banner on event single page then you have to upgrade to the premium version of the plugin. This is a premium feature of the plugin. Hope you understand.

Regards

Hi @webdes44
Thanks for reaching us. As the plugin is completely translation friendly, you can replace the “Purchase Ticket” and “Buy Ticket” text with any other text you want through translation plugins like Loco Translate, WPML or Polylang.

If you don’t want your users to go through the ticket purchase process then you can turn off ticket selling option from ‘Settings > General Settings > Sell Ticket on Woocommerce’ option. But please note that, if you turn off ticket selling settings then users won’t be able to register themselves for any event.

Regards

Hi @tonyclemmey
As the issue is fixed, we’re marking this thread as resolved. Please feel free to open a new thread if you need any other assistance.
Regards

Hi @berkekadam
Thanks for reaching us. The process you’re following seems to be okay. We’re forwarding your issue to the development team and they will check and give a quick report regarding what might be the actual case of this unusual behavior. Please allow us some time, we’ll be back as soon as we have a report.

Regards

Hi @tonyclemmey

We’ve fixed this issue in the latest update. Please update your plugin to the latest version and check if everything works fine. Let us know for further assistance.

Regards

Hi @joncon62
Thanks for reaching us. All the use cases you shared seems very much practical and we’re taking all of these suggestions as Feature Requests as well as in our roadmap. We’re not assuring that all of these features will be available in our plugin within a specific time. But we can assure that our R&D team will discuss and research further regarding these features. If they approve, then we’ll provide all the possible features in near future. Thanks again for your valuable time.

Regards

Hi @rahimshahi
That was a great review we must say. Thanks for your valuable time to write this review. Please stay with us to get more and more exciting new features.

Regards

Hi @slipperyman
We’ve just released v2.6.3 and in this version, we’ve fixed the issue you’re facing. Please update your plugin to the latest version and check if everything’s working well. If you face any other issue, please let us know. We’re always here to assist you.

Regards

Hi @slipperyman
Thanks for reaching out to us! We feel sorry to know the inconvenience. We’ve already found and fixed the issue. It’s already under QA for release. Meanwhile, if you have urgency and need this fix instantly then you can just open support ticket at our support center with temporary admin access. We’ll update the plugin on your site and hopefully the issue will be fixed. You can find the support center details in the pinned comment.

Thanks for your patience.
Regards

• This reply was modified 2 years, 10 months ago by Reza Khan.

Hi @352digital
Sorry again to know that your issues weren’t resolved. We can see that you had opened a ticket and the issue on that ticket was resolved. May be there’s a miscommunication. We cordially request you to open a new ticket on our support system mentioning the issue and temporary login access as this is not a safe place to share these credentials and we’ll debug and fix your issue with high priority.

Regarding the second thing you mentioned, we have plan to provide some customization for attendee ticket. But as we’ve some other high priority flagship features in our task list, so it may take some time to provide these features. Hope you understand.

Regards

Hi @hlnhere
That was a great review I must say. These types of reviews always inspires us to do some more for our users. Thanks for being with us. Stay with us to get more and more exciting new features.

Regards

Hi @spello
Thanks for your interest in our plugin and also thanks for your suggestion. We’re taking this tweak request in our feature request list. Our R&D team will discuss regarding this suggestion and take further necessary steps accordingly.

Regards

Hi @hasanmir
That was a great review I must say. This will inspire us a lot to do better in the future. We’re continuously working hard to provide more and more exciting new features. Please stay with us and let us know if you face any further issue.

Regards

Hi @thruppennybit
Hope you’re doing well. As we’re not getting any further response from your end, we’re closing this thread. Please feel free to open a new thread if you face any kind of complexity.

Regards