rhinol
Forum Replies Created
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Hi there. I have just received the following from WP-Rocket…
Hi, Lance,
Thanks for getting back to me and for your patience while waiting for my answer.
A few things that will clarify to Eventprime support that WP Rocket is not related to the problem.
1.- The first thing is that Rocketlazyloadscripts is not a plugin, it is an attribute that adds one of our features (Delay JavaScript execution) to JavaScript scripts so that they are delayed.
2.- This attribute is only added to scripts on the frontend of the site, as I mentioned in my previous answer WP Rocket does not optimise the backend, so I assume they must be confused as to where the problem is occurring.
How you can confirm what I'm telling? performing the test I show you in this video: https://share.zight.com/rRuAywyJ
You also can provide Eventprime support with the video and this answer.
In any case, if the problem was related to WP Rocket, it would be completely solved by deactivating it, because when you deactivate WP Rocket the site is served from the original files.
I would recommend contacting the Eventprime team again but with WP Rocket disabled, that way they can verify that the problem is there even without WP Rocket, I would also recommend specifying to them that the problem is NOT in the frontend of the site but in the WordPress backend.
I hope this helps.
Have a great day!Hi there. Thanks for further support. I did try that. The page fully loads but none of those tabs operate except for the “General” tab that it defaults to. At least our small 8 person capacity event sold out very quickly here https://www.rhinolinings.com.au/events/
- This reply was modified 3 months, 3 weeks ago by rhinol.
Thank you for going to the trouble of looking into this. I seem to be getting thhe functionality I need without accessing those tabs in the meantime. I was hoping it wasn’t going to be a plugin conflict problem as we have so many on the site.
OK, thank you.
Forum: Plugins
In reply to: [EventPrime – Events Calendar, Bookings and Tickets] Incorrect date formatThanks for your reply. I think it would be worthwhile as that format can cause event scheduling errors in some countries outside of USA.
Forum: Plugins
In reply to: [Easy Forms for Mailchimp] Critical error after updating to 6.1.1Thanks for the update Lisa Marie. Much appreciated. I ended up redoing the form after deactivating then activating the plugin which then gave me the option to make a new form as the old one had disappeared entirely.
Forum: Plugins
In reply to: [Easy Forms for Mailchimp] Critical error after updating to 6.1.1Ok. Thanks for letting me know. Not great support from the plugin developers.
Forum: Plugins
In reply to: [Easy Forms for Mailchimp] Critical error after updating to 6.1.1Yes, having the same problem. Were you able to fix it? My forms have totally disappeared on the front and backend?
Forum: Plugins
In reply to: [Image Photo Gallery Final Tiles Grid] Gallery not showingThanks for your help Beatrice. We have found another plugin that does the job.
Forum: Plugins
In reply to: [WooCommerce] Adding shortcode altered CSS of page headings and FooterHi Luminus. Thanks for your reply. It seems like the last wordpress upgrade has affected my theme even though I am working on a child theme? A lot of fonts have been replaced with “Playfair Display” and my margins in the footer and elsewhere have changed. All front end pages have been affected with a good example here https://www.rhinolinings.com.au/rhino-linings-protective-coatings-blog/
Forum: Plugins
In reply to: [WooCommerce] Adding shortcode altered CSS of page headings and FooterNo, I wrote that it’s on a secure page where you must be logged in to view. I’ve removed it now as didn’t realise it would convert to a URL
- This reply was modified 3 years, 11 months ago by rhinol.
Forum: Plugins
In reply to: [WooCommerce] Variable Setup for Multiple “Complimentary” ProductsThank you so much for your help with this. I’ll take a look and see if I can work it out ??
Forum: Plugins
In reply to: [FiboSearch - Ajax Search for WooCommerce] Add to Cart Going to Home PageThanks Damian. No luck with that so have contacted Themify for help.
Forum: Plugins
In reply to: [FiboSearch - Ajax Search for WooCommerce] Add to Cart Going to Home PageThanks Damian. I’ll give that a try.