Elementor Team

Hi there,

Please try these methods and tell us if they helped:
Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.

Go to Elementor > Settings on your WordPress dashboard, then Click the Advanced tab and then switch the CSS print method to Internal embedding.

Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).

To rule out the possibility of a plugin or theme conflict, please deactivate all your plugins (besides Elementor) and see if it helps. If it solves the issue, reactivate them one by one to find the culprit.

If it didn’t help, switch your theme (temporarily) to a default WordPress theme and see if it makes any difference.

Switch the CSS print method back after following these steps, regardless if it helped or not.

Hope those steps will help you, they go over the most common culprits for issues like yours.

Kind regards,

Hello,

Thank you for your understanding. While I appreciate your suggestion to post the bug report directly on GitHub, I currently don’t have the ability to post directly on external platforms.

Best regards,

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Hi there,

I understand that you’re experiencing slowness and encountering a JavaScript error when updating post/page on your website. The error “Uncaught TypeError: e.O is not a function” suggests a JavaScript-related issue.

Please follow these steps, and let me know if it solved your issue:
– Ensure that you are using the latest version of the Elementor plugin. Outdated versions may have bugs or compatibility issues. If an update is available, consider updating Elementor to the latest release.
– Clear your browser cache or try accessing the website using an incognito/private browsing window to rule out any browser-related caching issues.
– Identify if there are any JavaScript conflicts. Reactivate all plugins except Elementor and switch back to your original theme. Check if the issue persists. If not, gradually reactivate each plugin and switch back to your theme one by one to pinpoint the conflicting element.
– Check your server’s resource usage (CPU, memory) during page updates. Insufficient server resources can lead to slow performance. You may want to consult with your hosting provider to ensure that your server meets the requirements for running Elementor smoothly.

Best regards,

Hi there,

I understand that you’re experiencing slowness and encountering a JavaScript error when updating post/page on your website. The error “Uncaught TypeError: e.O is not a function” suggests a JavaScript-related issue.

Please follow these steps, and let me know if it solved your issue:
– Ensure that you are using the latest version of the Elementor plugin. Outdated versions may have bugs or compatibility issues. If an update is available, consider updating Elementor to the latest release.
– Clear your browser cache or try accessing the website using an incognito/private browsing window to rule out any browser-related caching issues.
– Identify if there are any JavaScript conflicts. Reactivate all plugins except Elementor and switch back to your original theme. Check if the issue persists. If not, gradually reactivate each plugin and switch back to your theme one by one to pinpoint the conflicting element.
– Check your server’s resource usage (CPU, memory) during page updates. Insufficient server resources can lead to slow performance. You may want to consult with your hosting provider to ensure that your server meets the requirements for running Elementor smoothly.

Best regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,

Hi,

I understand you’re experiencing a critical error on your website.

To troubleshoot this issue, follow these instructions:
– If you’re locked out of your WordPress dashboard, open the recovery email sent to you from WordPress. Click the link in that email to gain access to your site’s WordPress dashboard once again.
– You can also contact your hosting provider to help you retrieve your WordPress admin dashboard.

I understand you are using ‘Elementor Inline SVG and PopBox’ plugins, which are third-party plugin. Unfortunately, we cannot provide support or control of third-party plugins. Please try contacting the author of your plugin, for extra guidance.

Kind regards,

Hi there,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,

Hi there,

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Kind regards,

Hi there,

Could you please provide us with a screencast showing how you exported the template from the source site so we can further investigate? You can use tool such as loom.com to record your screen.

Kind regards,

Hi there,

This might be related to the experiments features of Elementor. Please follow these steps, and let me know if it solved your issue:

• Make sure that the “Load Font Awesome 4 Support” is set to “Yes” under Elementor> Settings> Advanced.
• Temporarily deactivate the experiments under Elementor> Settings> Features.

Kind regards,

Hello,

Absolutely, you can create posts with unique designs using Elementor without relying on templates.

When it comes to the data storage in WordPress, essential information like page title, excerpt, featured image, and post status is stored in the “wp_posts” table.

For the specifics of Elementor, including all the elements and widgets on the page along with their styling, this data is stored in the “wp_postmeta” table as part of Elementor’s custom fields.

As for CPU/RAM usage, it largely depends on the resources available in your hosting environment. Robust hosting resources can handle a larger number of posts with unique designs more efficiently.

If you have any further questions or need assistance, feel free to ask.

Kind regards,

Hello,

To include a 3-column container within an existing container, begin by adding the parent container. Then, insert additional containers inside the parent, which will act as columns. Set the “Direction” of the parent container to “Row-horizontal.”

For a visual guide: https://www.loom.com/share/bb99d03d0f634d1999b0afc50fc57104?sid=9bad5047-335d-4069-8d46-7d4a4f80f00e.

I trust this explanation is helpful. If you have further questions or need clarification, feel free to ask.

Kind regards,

Hi there,

Here are the links:
https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/
https://wpengine.com/resources/disable-auto-update/

If it’s not working when you click them, you can copy and paste it to the browser as they are working on my end.

Kind regards,

Hi,

Could you please provide information on how you created the blog listing you are referring to?

It would be a great help if you can provide a screencast displaying the steps on how the blog listing is created.

Kind regards,