Elementor Team

Hello,

Certainly! You can refer to this article for guidance on site migration: Site Migration with Elementor.

Keep in mind that some layouts might require adjustments post-migration, especially if certain elements from a CMS master-based theme aren’t fully supported by Elementor.

If you have any further questions or need assistance, feel free to ask.

Kind regards,

Hi there,

I’ve checked the website however I cannot replicate the issue you mentioned.

Could you please elaborate on the issue with some screenshots or screencast?

Kind regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,

Hi there,

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

If this is not a dev related issue, could you please elaborate the issue with some screenshots or screencast?

Kind regards,

Hi there,

I tried to check the website however it seems that the website is down.

Could you elaborate on the issue with some screenshots or even a screencast? https://www.loom.com/

I’d also suggest to try out safe mode.Go to Elementor > tools , choose “enable” to the Safe Mode setting, and click save changes.

“Safe Mode” is a safe environment that isolates Elementor and WordPress from all themes and plugins, it helps multiple users solve issues like this.

Read about the feature here: https://elementor.com/help/what-is-safe-mode/

If it did help, then there is a plugin/theme conflict that causes this issue, try to deactivate all plugins and turn them one by one till you find the culprit.

Hope it helps.

Kind regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,

Hello,

If you would like to prevent Elementor plugin from updating, you can try to check these articles that might help you:
https://www.wpbeginner.com/wp-tutorials/how-to-disable-automatic-updates-in-wordpress/
https://wpengine.com/resources/disable-auto-update/

Remember, while disabling updates may resolve the immediate issue, it’s generally recommended to keep plugins and themes up to date for security and performance reasons.

To permanently fix this, you can reach out to the theme’s support team and let them know what’s happening so they could ensure compatibility with the latest version of Elementor.

Best regards,

Hello Alex,

The cURL error you’re encountering, “cURL error 6: could not resolve host my.elementor.com,” usually indicates Elementor is struggling to connect to its server.

If you’re using the free version, this might be linked to your local host setup, firewall settings, or network issues. To troubleshoot, consider these steps:

• Verify your local host configuration.
• Temporarily disable any firewall or security software on your computer.
• Check your network DNS.
• Try adding “my.elementor.com” to your computer’s host file.

I hope these suggestions help. If you have more questions or need further assistance, feel free to ask.

Kind regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Hi,

I am not sure I understood your issue correcly. Could you elaborate on the issue with some screenshots or even a screencast? https://www.loom.com/

I’d also suggest to try out safe mode.Go to Elementor > tools , choose “enable” to the Safe Mode setting, and click save changes.

“Safe Mode” is a safe environment that isolates Elementor and WordPress from all themes and plugins, it helps multiple users solve issues like this.

Read about the feature here: https://elementor.com/help/what-is-safe-mode/

If it did help, then there is a plugin/theme conflict that causes this issue, try to deactivate all plugins and turn them one by one till you find the culprit.

Hope it helps.

Hey there,

To put your blog posts in a special page on your menu using the free Elementor version, here’s what you do:

1. Make a new page called “Blog” in your WordPress dashboard.
2. In Settings > Reading, pick “A static page” for “Your homepage displays” and choose your new “Blog” page for “Posts page.”
3. Go to Appearance > Menus, add “Blog” to your header menu, and save your changes. Now, visitors can see your blog posts by clicking “Blog” in the menu.

If that doesn’t do the trick, you can check out this helpful article: Create Archive Template.

Take care!

Hi,

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.
Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Kind regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,

Hi,

Fatal errors could be caused by various factors such as resources, ModSecurity, conflict with plugins or theme.

Please check the possible solutions here: https://elementor.com/help/fatal-errors/

Kind regards,

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

I’d also suggest you check out our Elementor Community forum, we have created it to connect Elementor users together and share knowledge, my.elementor.com.

www.ads-software.com rules state that commercial products are not supported here.

Kind regards,