Rich325

Me too.

Hi Edgar,

Everything except 1 bit works very well. But one field sub title is being obstinate and I can’t figure out why.

Here’s the code and filed 10 doesn’t show on the form.

//jQueryFormReference:A jquery reference of the loaded form
AfterFormLoaded:function(jQueryFormReference){
rnJQuery(‘#rnField10 .rednao_label_container’).append(‘<label style=”display:block;font-size:12px;color:#5f5f5f;font-style:italic;”>This number 2.83 is to convert from imperial ft3 units to metric m3 units. For m3 meters, this number is 1.</label>’);
rnJQuery(‘#rnField11 .rednao_label_container’).append(‘<label style=”display:block;font-size:12px;color:#5f5f5f;font-style:italic;”>This corrects the volume of gas to account for temperature and pressure – per gov.uk website</label>’);
rnJQuery(‘#rnField12 .rednao_label_container’).append(‘<label style=”display:block;font-size:12px;color:#5f5f5f;font-style:italic;”>Measure of the heat energy – The default is National average. This can be adjusted as per your bill.</label>’);
rnJQuery(‘#rnField13 .rednao_label_container’).append(‘<label style=”display:block;font-size:12px;color:#5f5f5f;font-style:italic;”>Convert to kWh by dividing by 3.6. This factor is prescribed in the Government Gas Regulations.</label>’);
},

and here’s the form link: https://www.switchwise.co.uk/gas-cost-calculator/

Any suggestions?

Thanks,

Richard

Success! Your code works perfectly! Good result! Thank you!!

I’ve got one field showing online now. Still trying.

Ah! It does appear on the form but not online. Still trying.

Hi Edgar,
I’ve added the first section above in the Javascript and changed the field to 12 but no showing any change. Looks as though it should do the job though but not quite working.
https://www.switchwise.co.uk/gas-cost-calculator/
Thanks,
Richard

Hi Edgar,
Sounds interesting.
Can you send more info on how this arrangement will work?
Cheers,
Richard
[email protected]
Richard dot eden at switchwise do co do uk

For example, the Volume correction field should have Volume correction, and then in smaller text underneath the title, it should have the extra information.

Also, do you know of any other plugin conflicts that may be causing this?

Cheers

Richard

Reply from Heart:
——————————-
Hi Richard,

Thank you for your patience, I have looked into this and this doesn’t seem to be possible as it does look to include a loop back connection with this method.

You would need to find an alternative route regarding this, I do apologise for any inconvenience caused.

Best Wishes,
Adam Smedley

——————————–

Any suggestions Stefano?

Thanks again,

Richard

Thanks Stefano. They are looking in to it and will get back to me.

If it might be useful, would you be happy to talk direct to Heart Internet about this? If so, could you send me a contact email address? Or, I can ask them for theirs. Either way.

Thanks for your help on this. Without your help I would have removed newsletter and tried another plugin, but I do like newsletter so it’s definitely worth getting this sorted with Heart. Also, they must have other customers with the same issue so it’s a very good exercise to get this resolved.

Cheers,

Richard

Thanks Stefano.
I asked Heart Internet and got the following reply.
—————————–
Hi Richard,

Thank you for your reply.

Did you tell them that ‘loop back connections’ are forbidden and not possible? To clarify – you can’t open a URL on the same server over HTTP / port 80, this is firewalled out. If a script is to be opened via a cron use the full server path, eg ->

/home/sites/feltworld.co.uk/public_html/file.ext

Maybe if you explain this to them they’ll be able to provide a work-around for this.
————————————–
Does this help?
Thanks,
Richard