Richard

Hi salihtahir,

I cannot replicate this issue, which makes me wonder if this issue is being caused by a conflict with the Beveled Theme. Please can you try temporarily switching themes to WP Twenty Eleven and let me know if this still happens?

We apologise for the long response time, but we have many new standard tickets following the new release. For fastest response times, we recommend upgrading to the Pro Edition (which includes Premium Support) available from time.ly

@swcp thank you for posting this solution.

Yes, the 1.9.1 version is available from time.ly and not through the WP plugin repository.

If this version does not resolve the issue for anyone, please let us know. For fastest response times, we recommend upgrading to the Pro Edition, which includes Premium Support (available from time.ly)

Thank you

Also, in case it helps, here is the updated documentation on how to create new calendar themes: https://help.time.ly/customer/portal/articles/944421-how-do-i-create-a-child-theme-in-version-1-9-

I hope that helps.

Hi flashbuddy,

When you say ‘theme’, I assume you are talking about the calendar theme and not the WP theme. In this case, it sounds like you have lost your calendar theme during the update to 1.9.1. To restore this, go to the backend (FTP File Manager) and paste your calendar theme files into your wordpress > wp-content > themes-ai1ec folder (assuming you have a backup copy of your calendar theme.)

Hi Streibig,

Sorry for the late reply. The calendar resizes according to the space made available by your specific calendar theme. So in order to increase the size size of the calendar, you would need to increase the size of the container on your WordPress theme.

Also, to some extent you can adjust the size of the events in the Posterboard view from the WordPress dashboard > Settings > Calendar

For quicker response times in future, we recommend upgrading to our Pro Edition which includes Premium Support, available from time.ly

Hi triaguide,

We have not seen this issue before. Please can you email your WordPress login information to [email protected] and we will take a closer look.

Please note that Pro Edition support tickets are answered first, so we apologise if it takes a while to get back to you. If you require a more immediate response we recommend upgrading to the Pro Edition from time.ly

Thank you

Hi John, that’s great to hear, thanks for letting us know.

Hi Dave,

Thanks for providing WordPress admin I have not seen this issue before, however similarly to when you upgraded to 1.8.4 can you please try updating to 1.9.1 manually.
https://help.time.ly/customer/portal/articles/534931-how-do-i-manually-upgrade-
The file is available from https://time.ly

I hope this helps!

Hi roppolo, thanks for your kind words.

Your comments have been logged on our request list. We appreciate your input.

Hi mdunham,

I am sorry to hear that. Can you confirm this is also the case for the latest 1.9.1 version?

If a regular install via the WP dashboard does not work, please try installing manually by downloading the 1.9.1 file from time.ly, then extracting all files to your plugin folder.

Thank you

Hi davejampole,

Can you confirm that these issues still occur in version 1.9.1?

If yes, please submit a ticket at [email protected]

For the fastest response, we are recommending to users that they upgrade to 1.9 Pro Edition which includes Premium Support.

Hi roppolo,

In the latest version of the calendar (1.9.1 available via your dashboard or from time.ly) you can adjust the minimum width of the calendar (from the settings page.)

However, this still may not resolve your issue, depending on which WP theme you are using.

If you upgrade to 1.9.1 Pro (with Premium Support – available from time.ly) we can take a closer look at your theme and what your options are.

Thank you

Hi roppolo,

This is not currently a feature. It is on our New Feature Request list, however bear in mind that there are many other feature requests, so at this point in time I cannot say if or when this will be implemented.

One option is to ask our Customization Team to see if it is possible. If you are interested in this, please email a request for a quote to [email protected]

Thank you

Hi commanderk33n,

This is a good question. It would likely fall under “Custom Work”, so if this is something you would like a quote for, please email us at [email protected] with a request for a quote.

In the mean time, I have added this to the New Feature Request list, although please bear in mind there are many other features on this feature will be implemented any time soon.

@davejampole, yes this is correct, thank you.

The latest version is now 1.9.1 available via your dashboard or from time.ly

Thank you