Richard

Hi TrueFlyingCrow,

I haven’t seen this before. Please can you try upgrading to 1.9.1. If this does not resolve the issue, please follow the steps here in case this is a plugin conflict: https://help.time.ly/customer/portal/articles/782129-do-i-have-a-theme-or-plugin-conflict-

If this also does not resolve the issue, please submit a ticket at [email protected]

Please note that users with the Pro Edition (and Premium Support) will have their tickets answered first, so for the quickest response we recommend upgrading to the Pro Edition.

@dynamon, thank you.

Please note also that 1.9.1 is now available via your dashboard or from time.ly

Thank you

Hi John,

Please let us know if 1.9.1 (available via your dashboard or from time.ly) resolve this.

Thanks

Hi anevo,

Please try upgrading to 1.9.1 via your dashboard or from time.ly.

If this does not resolve the issue, please email us a link to your site at [email protected] and please copy and paste the description of the issue so we have the context.

Thank you

Hi mosso,

We support 1.8.3 however we often advise users to update to 1.8.4 due to some compatibility issues we had with WordPress 3.5. We are soon to be releasing v1.9 which will solve a number of known bugs and brings a host of new features. We always encourage our users to use the latest version of our plugin because older versions are not updated and are left in their original form. However we do still answer support questions about older versions where relevant.

I hope this helps.

1.9 Should be released within the next few days. Thank you for your patience in the interim.

Regards

Hi Bruce,

The 1.9 update should resolve this issue. This will be available to download very soon. We thank you for your patience in the interim.

Regards

Hi xenolith,

Please try using shortcodes to display the calendar on another page.
https://help.time.ly/customer/portal/articles/530440-what-shortcodes-are-available-

I hope this helps!

Thanks Dave,

I will take a closer look.

No problem, glad you resolved it.

Regards

Hi Helenbakker,

Unfortunately we do not currently offer a ticket purchasing system. Please check back in the future as this is a feature that we are looking to bring to our plugin.

Many thanks!

This bug is going to be corrected in the next v1.9 of the calendar. However in the interim please try this. It should move the pop-ups over the events so that you can see them.

File location: themes-ai1ec/vortex/style.css

Change right: 100%; to right: 5%; (as shown below)

.ai1ec-agenda-widget-view .ai1ec-popup-summary-wrap {
position: absolute;
right: 5%;
top: 50%;
visibility: hidden;
}

I hope this helps!

Hi DJScorpion,

Apologies I thought you were referring to the agenda view. Can you confirm that this is a conflict with WPML? If so this should be fixed by v1.9 of the Ai1EC which is going to be available very soon.

Thanks

Hi bertiebubblehead,

Can you please confirm that you were using the 1.8.4 version of the plugin available from https://time.ly ?

Thanks

Hi hesesses,

This feature is coming in our 1.9 release of the Ai1EC. This is going to be available very soon.

I hope this helps!