Riddhi Shukla

Hello,

Thank you for reaching us…

Can I have your website link? And are you adding site logo through theme options?

Let me know! Thank You!

Hello,

Thank you for reaching us…

Can you explain a little bit more about your query with some example or screenshot?

Thank You!

Hello,

Thank you for reaching us…

We are not providing these feature to support multiple taxonomies in the “taxonomy” parameter. You can use one taxonomy at a time. But if you are aware of development then you can achieve this using filters which we have given to each shortcode before the query execution.

Please check and let me know if anything.

Thank You!

Hello,

Thank you for reaching us…

I have checked your user “dusseldorf.view” on my local website and it’s working perfectly.

You have to add below shortcode on your website,
<?php echo do_shortcode(‘[iscwp-slider username=”dusseldorf.view”]’); ?>
Note: Take care of single and double quotes while added shortcodes on your page or file.

Please share your website link to check if it’s live.

Thank You!

Let me know

Hello,

I have already reply for this issue on your “White background flashes on loading” ticket.

Please check!

Thank You!

Hello,

Thank you for reaching us…

You have to add below CSS code to resove the white background issue,
.slick-loading .slick-list{ background: none !important;}

To resolve dates being cut issue, please add below CSS code,
.wpostahs-slider-design-2 .wpostahs-slider-nav-title .wpostahs-title{ overflow: unset !important; }

Please share the screenshot where you are adding this CSS code to your website.

Thank You!

Hi,

That’s great…

I am closing the support request.

If you like our plugin and support, please give us your valuable feedback it will very helpful to us.

Thank You!

Hi,

is your issue resolved?

• This reply was modified 4 years, 5 months ago by Riddhi Shukla.

Hello,

Thank you for reaching us…

Can you share the page link where you have created slider using our plugin?

So, I can able to check and debug for you.

Thank You!

Hello,

Thank you for reaching us…

1) Is there anything we can do to prevent the white background from the slideshow loads?

You have to add below CSS code for this,

.wpostahs-slider.wpostahs-slider-inner-wrp.wpostahs-slider-design-2 { background: none !important; background-color: transparent !important; }

If the above CSS code not working then the issue is the main background image loading after the slider, so the first load white background then the background image.

2) Could you also tell me how to change the color of the circle around the navigation arrow?

You have to add below CSS code for this,
.wpostahs-slider-design-2 .slick-next.slick-arrow, .wpostahs-slider-design-2 .slick-prev.slick-arrow { border-color: #000 !important; }

Please check and let me know.

Hello,

Thank you for reaching us…

We have checked your issue after applying some CSS changes, it looks some of the masonry classes are not loading inside the popup. Please check the below screenshot
https://prntscr.com/uqgy1k

You can check the RSS feed with a simple list layout so you can able to debug the issue, its working or not.

Please check and let me know.

Hello,

Thank you for reaching us…

There is no need to apply that CSS if you are adding slidetoshow="3".

If you want to change active slide navigation arrow circle color then add below CSS code,

.wpostahs-slider-design-2 .wpostahs-slider-nav .slick-current .wpostahs-main-title button { background-color: #bbb !important; border-color: #bbb !important; }

If you want to change all slide navigation arrow circle color then add below CSS code,

.wpostahs-slider-design-2 .wpostahs-slider-nav .wpostahs-main-title button { background-color: #fff !important; border-color: #fff !important; }

Please check and let me know!

Thank You!

Hello,

Thank you for sharing the details…

Please provide your website link if it’s live.

Also, you have to check the “ot-admin.js” file where there is one undefined value error,

“ot-admin.js?ver=2.3.4:548 Uncaught TypeError: Cannot read property ‘msie’ of undefined”

Please check and let me know if anything.

Hello,

Thank you for reaching us…

If you want to set the same design as the mobile screen then you have to manage slidetoshow values 3 or 1. You have set slidetoshow=”44″, which is breaking our design template.

In the mobile screen, the slider will automatically display one slide dot with an arrow as per screen size.

Can I know the total post in the slider?

Do you want to hide the dots which is actually the title after the slide dots then apply below CSS code,

.wpostahs-slider-design-2 .wpostahs-slider-nav-title .wpostahs-title{ display:none; }

Please check and let me know if anything.

• This reply was modified 4 years, 6 months ago by Riddhi Shukla.

Hello,

Thank you for reaching us…

I am not able to get your exact issue. Do you want to display the “Facebook Instagram Twitter Feed” in the top slide popup on the click of the TROM logo?

Please add shortcode in the popup and paste it here so I can check and debug it in the detail.

Thank You!