Riddhi Shukla

Hi @frozange,

Kindly share you ticket no and email id. I think we have already refunded you.

You can check it here.

Thank You!

Hi @frozange,

Kindly share you ticket no and email id. I think we have already refunded you.

You can check it here.

Thank You!

Hi @frozange,

Kindly share you ticket no and email id. I think we have already refunded you.

You can check it here.

Thank You!

• This reply was modified 3 years, 9 months ago by Riddhi Shukla.
• This reply was modified 3 years, 9 months ago by Riddhi Shukla.

Hi @frozange,

Kindly share you ticket no and email id. I think we have already refunded you.

You can check it here.

Thank You!

• This reply was modified 3 years, 9 months ago by Riddhi Shukla.
• This reply was modified 3 years, 9 months ago by Riddhi Shukla.

Hi,

We have provide you simple solution which will follow when move site from staging to live website. There is not an issue with our plugins.

You have shared fonts link in your first message not really loaded from plugin at all. We are not loading these kind of fonts in our plugin. This is coming from somewhere else so we are only provide you suggestion to resolve this king of bugs.

Kindly cross check with theme support team and ask them about this issue.

Thank you!

Hi,

Thank you for reaching us…

We have provided option to set popup=”false” to disable the popup on gallery page, but you can not able to open image in new tab. There is no option to manage that.

Please check and let me know if anything.

Hello,

Thank you for reaching us…

Yes, sliderspack working with ACF Galleries.

In 2nd question, can you explain little bit brief? You mean sliderspack work without shortcode than it’s not possible.

Please check and let me know your thought.
Thank You!

Kindly go to our profile and connect with us via website.

Hello,

Thank you for reaching us…

We are trying our best to provide solution as soon as possible. You will get update may be in this month.

If you want to try our beta version than kindly email us.

Thank you!

Hi,

Thank you for reaching us…

Due to recent changes in Instagram API, the feed is not working properly without authorized APP. We are working hard on it.

We have added some new methods to get Instagram feed via registering user app and generating the access token. We are still working on it so that we are sharing you beta version of this plugin to check on your live website.

Kindly shared email to get beta version.

Hi,

Thank you for reaching us…

You have to reinitialize filter on click of tabs.

You can ask visual support team for more guidance if they have provided action to do it.

Thank You!

Hello,

Thank you for reaching us…

When you move from staging website to live website, you have to reset permalinks once to regenerate the htaccess rules. Please be sure your htaccess file is writable for you.

For database, you need to replace your staging website link to live link for posts, media etc. using search and replace plugin.

We have already clarified this to our plugin documents in FAQ part.

Please check and let me know if still facing any issue.

Thank You!

Hi @jsperl,

Thank you for sharing in details…

This kind of feature is not available in this plugin. Kindly email us if anyother solution possible to do or not.

Thank You!

Hi,

Thank you for reaching us…

Can you explain your query more in details.

Do you want to display share link page or what in popup?
“clicking on a Toolset view list item” Please explain?

Thank You!!

Hi,

Can i have your website link to check for you?