Riddhi Shukla
Forum Replies Created
-
Forum: Plugins
In reply to: [Countdown Timer Ultimate] CTU breaks page. Possibly Beaver Builder conflictHello,
Thank you for reaching us…
I need to check and debug it in details with beaver builder because I do not have beaver theme. Did you check with any other theme like twenty twenty or twenty twelve?
We have already checked all of our plugins with WordPress Latest version 5.5.3.
Allow me some time to check and debug it.
I will update you in two or three working days.
Hello,
Thank you for your update…
Can you share any page link if your website live to check and understand more in details?
You can share a screenshot for the same.
Thank You!
Hello,
Thank you for reaching us…
I have checked your issue in which you have to reinit your tab after popup opening event. Basically, our plugin only creates a popup and add content like shortcode, text, image etc.
Sometimes, you need to add some tweaks to manage slider, tabs and toggles types elements to make it work on the popup.
Please try to contact with plugin tab support team or join us on website chat for more info. Go to our profile where you can find our website link.
Thank You!
Hello,
Thank you for reaching us…
I have cross checked on safari browser and iPhone8, which looks perfect.
https://prnt.sc/vei1uuPlease share any crosscheck or screenshot to check on details.
Thank You!
Hello,
Thank you for reaching us…
Can you share the exact location where you have added popup on your website?
About another website issue, please go to our profile and join us on the website chat.
Thank You!
Forum: Plugins
In reply to: [WP News and Scrolling Widgets] Deactivate the news pageHello,
Thank you for reaching us…
I am not getting your quest related to news plugin, can you elaborate it more and share your website link if it’s live?
Thank You!
Hello,
Thank you for reaching us…
We are working on this plugin already about this new change in Instagram API and its boundaries to fetch the feeds. But it will take some like around 1 or 2 months.
Thank You!
Forum: Plugins
In reply to: [WP Slick Slider and Image Carousel] Slide counterHello,
Thank you for reaching us…
We are only able to set a single number in place of bullets using CSS tweak. But there is no option to set “/15” after single number.
Please check and let me confirm.
Thank You!
Hi,
Thank you for reaching us…
Are you using Advanced Custom Fields to create text area option to add popup shortcode?
Thank You!
Hi,
Thank you for your update…
You are right about something that’s trending means that’s being view often by users.
For a plugin to claim this, without actually doing it is quite misleading IMHO, and the need to have the settings set to ‘all time’, with no changes to the content due to the older posts naturally having more views due to their age, just proves my opinion.
Comment: That’s why we have created setting to set “all time”, which is filtering all posts order base on view count like highest view count posts on top and so on.I have created a demo for you which was little bit modified to display count to understand.
Admin: https://prnt.sc/uyxzn4
Front: https://prnt.sc/uyy06dAbout other options like “Last Day”, which is defining by itself that the user only wants to display order base on yesterday’s top view post only. Same for “Last 7 Days” and “Last Month”.
There is none of a way we are misleading users to understand the usage of the plugin and its features. We are clearly displaying the website most viewed posts if you use this plugin without changing any of our plugin settings. Please check by yourself and if you have any query then go to our profile and join us on website chat for more clarifications.
IF you have added this plugin on your website and its live then share with us.
Thank You!
Hi,
Thank you for your update…
If you do not have any issue than please create a test page and share a link with us to debug your issue. We are not facing this type of issue so need to check directly on your website.
Thank You!
Hello,
Thank you for reaching us…
You are missunderstanding plugin usage for trending post. This plugin is displaying post base on the published date when you set ‘all time’, ‘last month’, ‘last week’ and ‘last day’ from the main setting. It will take aggregate counting of the posts to make it trending.
I hope this will help you.
Thank You!
Hello,
Thank you for appreciations…
You have to remove your inline CSS code if you have passed for a centering widget or anything.
Also, please try to set Countdown Width around 800px from timer options, let me know if it useful or not.
Thank you!
Hello,
Thank you for reaching us…
You mean you are not able to open a popup on click. There is no need to replace it.
Please check your console log and try to resolve it first. Also, you have to reactive autooptimize plugin once and then check the popup on you page.
Let me know if anything!
Thank You!
Forum: Plugins
In reply to: [WP News and Scrolling Widgets] Title Bar missing on blog postsHello,
Thank you for reaching us…
Do you have any plugin related to custom post type or editor or security?
Please try to deactivate and activate plugins one by one and let me know if this would help you.
Also, Click on the F12 button where you are facing this issue and share a screenshot of your console log so I can able to debug your issue.
Thank You!