Rifat Ara Chowdhury

Hi @croissantfume , Thanks for your generous feedback!

We are happy to be a part of your email marketing & automation journey. We will keep improving to support your needs in the future.

Best regards,

Hi @blumkaffee , thanks for sharing your use case with us.

If you use MailChimp with WPFunnels, then WPFunnels can’t identify first/second/third order and tag them differently.

Also, there’s no specific trigger for the second order or third order in Mail Mint (in case you use it with WPFunnels).
You can set up automation using Mail Mint for “First Order In Store” or any “New Order Placed” triggers.

I hope this information helps.

Hi @themanlikegray , Thank you for bringing this to our attention.

Kindly give us some time to check and we will follow up with you soon.

Regards,

Hi @chowolo35 , thanks for sharing the steps.

Kindly allow us some time to investigate this, we will get back to you with an update soon.

If you need anything further, you can reach us here directly for assistance.

Hi @kiikiikii , Thanks for bringing this to our attention.

Till now Mail Mint does not have support for this, but it is included in our next quarter plan.

So we will work on it soon.
If you need anything else, kindly let us know here.

Hi @endanger , Thank you for sharing an update with us.

We are glad to assist you. Feel free to let us know here if you face any challenges in the future.

Kind regards,

Hi @chowolo35 , Could you please explain the steps to recreate the issue a bit further?

We need to know whether you are editing the checkout fields with WPFunnels in-built checkout field editor or using the Checkoutify addon.

Since editing the checkout field is not a part of the free plugin, kindly send us a screenshot or a quick screen recording of the issue here and we will assist you promptly.

Thank you.

Hi @microskill , thank you for sending us the details via email.

Initially, we didn’t find any issues. However, we are waiting for your feedback.

I am closing this ticket for now. Kindly get back to us here with an update.
Thank you.

Hi @endanger , you need to update Free and Pro both plugins to the latest version.
– WPFunnels 3.0.11
– WPFunnels Pro 2.1.1

Then clear your cache and check if the issue has been resolved.

Let us know how it goes, thank you.

Hi @dean1959 , we are sorry for the inconvenience. Can you tell us which version of Mail Mint plugins you are using currently?

Can you please provide us a screenshot of the the form template page?

Since it works for our other users, we suspect it is a site-specific issue for you.

Kindly reach us here so that we can cooperate to resolve the issue quickly.

Hi @microskill , Your checkout page has live payment gateway and we are unable to complete the payment to view the Thank You.

Can you please set up a payment test mode for us?

Kindly reach us here so that we can cooperate to resolve the issue quickly.

Thank you.

Hi @endanger , we’ve identified the price issue on checkout, thank you for bringing it to our attention.

We will release the fix with our next plugin update.

For quantity selection, the minimum quantity cannot be 0, it has to be 1.

Let us know if we can help you with anything else.

Hi @microskill , WPFunnels is not compatible with any multi-currency plugin yet. So we cannot recommend any that would work with funnels.

I hope you understand, thank you.

Hi @napathello , we are sorry to know you are facing this inconvenience.

This error seems to be site-specific and we need further information about your website to debug the issue.

Could you please reach us here?

We are looking forward to assist you.

Hi @brandonjesse , We have successfully initiated a refund and informed you of an update via support email.

We had no intention to delay the refund, I would humbly request you to reconsider your review.

Looking forward to your improved rating & feedback.
Thank you.