Hi after ours of work and try to understand I gave away my cpanel username and password to [link removed]. After a complete check of files and database, they concluded “Great News, it looks like you site is clean ! Do bear in mind we did come across some spam comments in your database, but they are not malicious.
Whilst we couldn’t find any infected files this time, you should consider protecting your website from future hacking attempts and data breaches.”
Two things happend: 1. My “Administrator” was changed to “No role on this site” and 2. my “nicname” was blank.
Is there any other instances this could happen?