rku4er

Thank you Johnny! It works again ??

Thanks guys! I will try it out.

Yeah, I want to implement the same thing.

Thanks for you help guys. Seems it’s clear now how the things going ?? I only think it may be a good idea to pick the first email field if available in privacy settings.

Did you mean when downloading a private data(table/json)? At least all the entries can be removed ??

You need to setup the Privacy Tools Page[dashboard->tools->privacy->general] and to put the shortcode [gdpr_privacy_tools] on a page.

Then make sure the page URL is excluded from the caching.

Try to open Privacy tools page in a browser’s private tab.

1. Please, make sure you excluded the exact page URL you configured as Privacy Tools Page [dashboard->tools->privacy->general]. This fixed no email issue to me
2. Make sure you updated Gravity Forms Privacy Settings [dashboard->forms->settings->privacy]. This fixed “no data stored” emal issue to me.

• This reply was modified 6 years, 6 months ago by rku4er.

I have an update for those who have this issue happening for a unknown reason: it’s most likely a caching issue. It works well to me since I asked my the support(wpengine) to exclude /privacy-tools page from a caching scope.

Hey @duongcuong96,

I just looked the Changelog and seems this change haven’t implemented in the last release(a week ago). Do you think it will come with the next release?

Should be pretty small change. Or maybe you have any feedback from the developers?

Thanks, Roman

@duongcuong96
Thank you for a quick reply!
Ok, sure. I will track the changelog.

Yes, I don’t enabled anyone except Administrators. It’s clear now. Thanks.