rlharding

Hi mc_tak,
the issues were while using the embedded code.

I thought I had issues with the plugin as well but they cleared up when I figured out I needed to stay logged on to mailchimp within the plugin for the subscriptions to actually register..

jagarcia, I posted in another thread about the same issue just a few minutes ago.

I had the same problem but, while it seems that the subscribe button isn’t working I did actually get the confirmation email. It seems that the fields remain filled and the subscribe button ‘does nothing’ even though it actually has entered the info on your list and sent out the confirmation email.This is what I was told by support this morning. Hope it helps.

To clarify a bit, the signup form that is on your website won’t refresh once a user has hit the subscribe button, so the email address and name information will display until the page is reloaded or it is cleared manually. That being said, the form is working but it appears that there may be some conflicts caused by the code of the site that is not allowing the signup confirmation page to appear as it should.
We offer the signup form code as a kind of ‘as-is’ option for our users. Once we release the code, it’s difficult for us to influence how that is going to work in all environments (we do test it thoroughly, however, to verify function across as many major browsers/environments as possible). The code and it’s styles may need to be tweaked a bit to fit with the existing site and code. We can work to correct any endemic or ongoing issues with the form itself , but we are unable to account for every site’s proprietary needs. That being said, once the signup form code is placed within your site’s environment, there are several variables that come into play that can effect the form’s look and function that may need to be investigated a bit further. Your web designer or developer would be the best contact for that kind of help.

Troy, I contacted support about this same problem yesterday and this was the final response:

To clarify a bit, the signup form that is on your website won’t refresh once a user has hit the subscribe button, so the email address and name information will display until the page is reloaded or it is cleared manually. That being said, the form is working but it appears that there may be some conflicts caused by the code of the site that is not allowing the signup confirmation page to appear as it should.
We offer the signup form code as a kind of ‘as-is’ option for our users. Once we release the code, it’s difficult for us to influence how that is going to work in all environments (we do test it thoroughly, however, to verify function across as many major browsers/environments as possible). The code and it’s styles may need to be tweaked a bit to fit with the existing site and code. We can work to correct any endemic or ongoing issues with the form itself , but we are unable to account for every site’s proprietary needs. That being said, once the signup form code is placed within your site’s environment, there are several variables that come into play that can effect the form’s look and function that may need to be investigated a bit further. Your web designer or developer would be the best contact for that kind of help.

It’s definitely a problem for those of us that don’t code and can’t afford to hire someone to fix the problem. It’s so out of normal expectations that I am surprised that the code was left to work this way.

I deleted the code and have just installed the plugin and hope that it does not function the same way.