Robin

Hi there,

I am glad you find PopupAlly useful!

The ability to edit the raw HTML and CSS code is available in PopupAlly Pro, and you can adjust the popup window size to your needs. PopupAlly Pro will be released in the near future. You can sign up for the waiting list and be the first to find out here: https://ambitionally.com/popupally-pro

Best,
Robin

Hi there,

Thank you for letting us know! This is a known issue with overly strict server security setup.

PopupAlly uses cookies to prevent the popups from appearing too frequently. Cookies are used by many web site and I don’t think it posts a security risk if enabled.

If you do not feel comfortable changing ModSecurity, I would recommend asking your host to do so.

Hi Jerry,

I tried with Safari 7.0.4, and the popup is working correctly. It is likely an old Javascript engine issue with Safari 6 that is preventing the popup from showing up. As only 0.7% of the Internet browsing happens on Safari 6, I don’t think you have much to worry about. ??

Best,
Robin

Hi Jerry,

I tested in Safari, and the exit-intent popup is working correctly. Could you send me the URL for page you are experiencing the issue so I can take a look myself?

I know that the Safari Javascript engine is not as responsive to mouse cursor movements, so it might not show the popup when the mouse is moving quickly. Would that explain what you are seeing?

Robin

Thanks for the reminder. I will update the “tested up to” version number to 3.9.1 for the next release. ??

Hi Valerie,

The barebone HTML should still work. The styling won’t be there as the code is not generated by PopupAlly.

Hope this helps.

Robin

Hi Valerie,

The ability to insert PopupAlly sign up forms anywhere on the page is available in PopupAlly Pro through the use of shortcodes. PopupAlly Pro will be released in the near future. You can sign up for the waiting list and be the first to find out here: https://ambitionally.com/popupally-pro

Just pasting the HTML code does not work, as a lot of backend work is done to make it look nice.

Robin

Hi there,

I am glad you like the plugin! ??

You can check the “show for all page/post” option in display settings, and the popup should be displayed for the custom posts as well. We will add the features to fine-tune custom post selection to PopupAlly Pro.

Best regards,

Robin

Hi there,

The “click-open” feature is available in PopupAlly Pro, which will be released in the near future. You can sign up for the waiting list and be the first to find out here: https://ambitionally.com/popupally-pro

You will be able to edit the raw HTML code in PopupAlly Pro, and you can be able to customize the submit action by inserting javascript code. PopupAlly Pro will be released in the near future. You can sign up for the waiting list and be the first to find out here: https://ambitionally.com/popupally-pro

Thanks for the suggestions. Both features are coming in PopupAlly Pro. ??

It would be difficult to hide the name field in PopupAlly with css. The feature to hide the name field is in PopupAly Pro, which will be released in the near future. You can sign up for the waiting list and be the first to know here: https://ambitionally.com/popupally-pro

If you are set on using CSS, then you can probably use complex CSS selectors with + and/or [name=]

Hi Sara,

The input box color is currently defined by your theme, which specifies that all text input uses the color #f9f9f9 (almost white).

The option to customize the input box color is available in PopupAlly Pro, which will be released in the near future. You can sign up for the waiting list and be the first to know when it is released here https://ambitionally.com/popupally-pro

In the meantime, you can change your theme’s definition for input[type=”text”] and that should fix the issue.

Robin

Hi there,

The reason is because your theme forces the height of all images <img> to be auto,which overwrites the default PopupAlly defined height. There are two solutions:
1. (Recommended) Remove the “!important” from the css for img height (ask your developer to do this if you are not familiar with code)
2. Resize the image you are using to have a height of 120px or less

PopupAlly does not validate the name field. The validation is done by your email marketing platform (such as MailChimp). As long as it is not required by the email system, the opt-in should work fine with the name field hidden by css.